CIS-HR exam

An HR Admin without the System Admin role can do what? (Choose three.)A . Grant roles to users or groupsB . Modify the HR Administration > PropertiesC . Reset user passwordsD . Create HR CriteriaE . Configure business rulesF . Add users to groupsView AnswerAnswer: A,C,F

What does ServiceNow now call the HR application?A . HRDS - HR Deliver ServiceB . HRSM - HR Service ManagementC . HRMS - HR Management SystemD . HRSD - HR Service DeliveryView AnswerAnswer: D Explanation: Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/hr-service-delivery.html

In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)A . Document TemplateB . Upload FileC . HR Service TemplateD . User CriteriaE . HR TemplateF . HR ProfilesG . HR CriteriaView AnswerAnswer: B,D,F,G Explanation: Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/t_CreateBulkCases.html

Which of the following are examples of HR application scopes? (Choose four.)A . Human Resources: COEB . Human Resources: CoreC . Human Resources: KnowledgeD . Human Resources: IntegrationsE . Human Resources: Lifecycle EventsF . Human Resources: GlobalG . Human Resources: Service PortalView AnswerAnswer: B,C,D,F

What kind of records do HR Requests create?A . HR IncidentsB . HR FilesC . HR ProblemsD . HR CasesView AnswerAnswer: D Explanation: Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/configure-hr-record-producer.html

What role is required, at a minimum, to view confidential HR Profile data?A . HR Admin [sn_hr_core.admin]B . HR Basic [sn_hr_core.basic]C . LE Admin [sn_hr_le.admin]D . HR Manager [sn_hr_core.manager]View AnswerAnswer: A Explanation: Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/concept/c_HRProfileSecurity.html

In the base ServiceNow instance, how are User Criteria used?A . To control which users can access the HR Case applicationB . To control what a user sees in the information and suggested reading widgetsC . To control read and write access to Knowledge bases and articlesD . To control...

In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?A . Matching RulesB . Client RulesC . ACLsD . Escalation RulesView AnswerAnswer: A Explanation: Reference: https://docs.servicenow.com/bundle/newyork-customer-service-management/page/product/customer-service-management/task/t_CreateAnAssignmentRule.html

What defines an employee's access to the HR Service Portal / Employee Service Center?A . Group membershipB . User CriteriaC . HR CriteriaD . Client RolesView AnswerAnswer: D Explanation: Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_ClientRoles.html

If you have both Admin and HR Admin roles and wanted to configure an Access Control for the Employee Relations Cases table, what must first be done?A . Add the Delegated Developer role to your User recordB . From the User dropdown in the banner, elevate your role to security_adminC...