CIS-HAM exam

Which applications are required to perform a blind audit of your asset inventory?A . Hardware Asset Management (HAM) and ServiceNow My Assets mobile appB . Hardware Asset Management (HAM) and Software Asset Management (SAM)C . ITSM Asset Management and ServiceNow My Assets mobile appD . ITSM Asset Management and ServiceNow...

Which of the following are valid contract states during a contract’s lifecycle? (Choose four)A . DraftB . CanceledC . RenewedD . ExtendedE . ActiveF . RenegotiatedG . ExpiredView AnswerAnswer: A,B,E,G

What is the default display name for an asset?A . An automatically generated combination of serial number and model categoryB . An automatically generated combination of asset tag and modelC . An automatically generated combination of serial number and modelD . An automatically generated combination of asset tag and model...

When viewing the Model Management tab of the Hardware Asset dashboard, you see that several models are reported as Match Not Found. What are potential causes of this? (Choose three)A . You have opted out of the Content ServiceB . The content is not available from the Content ServiceC ....

A given collection of methodologies, assets, and templates within Now Create is referred to as what?A . Now Create packB . Project packC . Success packD . Methodology packE . Asset packView AnswerAnswer: C

What is the name of the scheduled job that generates expense lines based on rate cards?A . Process Daily CostsB . Process FM CostsC . Process Daily AllocationsD . Process Expense AllocationsView AnswerAnswer: A

Which catalogs support the request and procurement process? (Choose three)A . Product CatalogB . Vendor CatalogC . Asset CatalogD . Service CatalogE . Procurement CatalogView AnswerAnswer: A,B,D

What are some examples of operational expenses of managing an asset throughout its lifecycle? (Choose two)A . Replacement partsB . Storage costsC . Maintenance agreementsD . Warranty costsView AnswerAnswer: A,C

Which elements are provided by the hardware asset management content service? (Choose three)A . Manufacturer lifecycle datesB . CostC . Product warrantyD . ManufacturerE . Model nameF . CompatiblesView AnswerAnswer: A,D,E

What core table requires migration when extending ITSM Asset Management with Hardware Asset Management?A . cmdb_model_categoryB . alm_hardwareC . No migration is requiredD . alm_assetView AnswerAnswer: C