CIS-HAM exam

What is the difference between ITAM personas and ITAM Roles? (Choose four.)A . A user may have multiple roles, but a single persona B. Roles control access to features in the product C. Personas represent types of users of the product D. Personas control access to features in the product...

What is the name of the scheduled job that generates expense lines based on rate cards?A . Process Daily Costs B. Process FM Costs C. Process Daily Allocations D. Process Expense AllocationsView AnswerAnswer: C

Which ServiceNow role enables the user to perform actions related to incident, problem, change, and configuration management?A . procurement_user B. inventory_admin C. itil D. discovery_admin E. assetView AnswerAnswer: C

When disposing of an IT asset through a vendor, what documentation should be attached to the retired asset's record as proof of adherence to environmental, regulatory, and legal requirements?A . Certificate of discharge B. Certificate of decommission C. Certificate of destruction D. Certificate of disposal E. Certificate of retirementView AnswerAnswer:...

Which catalogs support the request and procurement process? (Choose three.)A . Product Catalog B. Vendor Catalog C. Asset Catalog D. Service Catalog E. Procurement CatalogView AnswerAnswer: B,C,D

What is the third tier of the capability blueprint?A . Practical management B. Strategic conformance C. Trustworthy data D. Operational integration E. Financial managementView AnswerAnswer: D

Which plugins for asset management functionality are inactive by default? (Choose three.)A . Expense Line B. Hardware Asset Management C. Procurement D. Depreciation E. Cost Management F. My AssetsView AnswerAnswer: A,B,D

When transferring non-consumable assets between stockrooms, how must they be transferred?A . In sets of two items B. No more than 10% of the source stockroom's inventory C. As a single entity with a quantity of one D. In groups of ten itemsView AnswerAnswer: C

Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)A . Integrates with business services via the Service Catalog from request through to disposal B. Leverages IT Service Management (ITSM) to manage the lifecycle of assets as they pass through their useful life as configuration items...

Which values does the "Asset tracking strategy" field provide to affect individual models? (Choose three.)A . Create consumable asset B. Don't create assets C. Merge CI D. Leave to category E. Create assetsView AnswerAnswer: B,D,E