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Which of the following is the MOST comprehensive method to report on overall IT performance to the board of directors?
Which of the following is the MOST comprehensive method to report on overall IT performance to the board of directors?A . Balanced scorecardB . Net present value (NPV)C . Performance-based paymentsD . Return on investment (ROI)View AnswerAnswer: A
Which of the following BEST reflects the ethical values adopted by an IT organization?
Which of the following BEST reflects the ethical values adopted by an IT organization?A . IT principles and policiesB . IT balanced scorecardC . IT governance frameworkD . IT goals and objectivesView AnswerAnswer: A
Which of the following is the MOST important task to perform?
While monitoring an enterprise's IT projects portfolio, it is discovered that a project is 75% complete, but all budgeted resources have been expended. Which of the following is the MOST important task to perform?A . Review the IT investments.B . Reorganize the IT projects portfolio.C . Re-evaluate the business case.D...
Which of the following should be done FIRST to begin addressing business needs?
An enterprise has had the same IT governance framework in place for several years. Currently, large and small capital projects go through the same architectural governance reviews. Despite repeated requests to streamline the review process for small capital projects, business units have received no response from IT. The business units...
Reviewing which of the following will enable the CIO to make the BEST decision for the customers?
An enterprise is developing several consumer-based services using emerging technologies involving sensitive personal data. The CIO is under pressure to ensure the enterprise is first to market, but security scan results have not been adequately addressed. Reviewing which of the following will enable the CIO to make the BEST decision...
Which of the following is the BEST way to determine whether the KPIs adequately support organizational objectives?
An organization's board of directors has questioned the value provided by IT key performance indicators (KPIs). Which of the following is the BEST way to determine whether the KPIs adequately support organizational objectives?A . Define a strategy for IT measurement.B . Define policies and procedures around current KPIs.C . Review...
Which of the following is PRIMARILY achieved through performance measurement?
Which of the following is PRIMARILY achieved through performance measurement?A . Process improvementB . TransparencyC . Cost efficiencyD . Benefit realizationView AnswerAnswer: D
Which of the following will provide the BEST information to make an assessment?
A newly established IT steering committee is concerned whether a system is meeting availability objectives. Which of the following will provide the BEST information to make an assessment?A . Balanced scorecardB . Capability maturity levelsC . Performance indicatorsD . Critical success factors (CSFs)View AnswerAnswer: B
Which of the following should be reviewed FIRST to ensure IT congruence with the new business strategy?
An enterprise made a significant change to its business operating model that resulted in a new strategic direction. Which of the following should be reviewed FIRST to ensure IT congruence with the new business strategy?A . IT risk appetiteB . Enterprise project management frameworkC . IT investment portfolioD . Information...
Which of the following would be MOST helpful in identifying the extent of the potential impact of the disruption?
A board of directors is concerned that a major IT implementation has the potential to significantly disrupt enterprise operations. Which of the following would be MOST helpful in identifying the extent of the potential impact of the disruption?A . An analysis of the current enterprise risk appetiteB . An earned...
