Certified Sales Cloud Consultant exam

Universal Containers (UC) does business with a contact associated with a specific account with the contact role of executive. The contact is also on the board of a nonprofit that has requested a charitable donation from UC. UC wants to track the contact on both accounts. What is the most...

It is challenging for the sales operations team to provide Universal Containers with accurate and insightful reports due to the poor quality and high volume of Account, Contact, and Lead data. As the team performs data cleansing, productivity has been impacted, leading to inefficiency and low adoption. What should the...

Cloud Kicks wants to help its sales reps identify stalled opportunities in a single view. Which solution should the consultant recommend to meet the requirement?A . Create a Lightning Web Component.B . Use Deal Insights In Pipeline InspectionC . Create a screen flow.View AnswerAnswer: B Explanation: Pipeline Inspection with Deal...

Cloud Kicks needs to implement a group of campaigns that are related to a specific marketing initiative to report on success. What should a consultant recommend to meet the requirement? A. Create a custom Campaign Purpose field. B. Use the existing Parent Campaign field. C. Create a custom Campaign Group...

Cloud Kicks (CK) is adding hundreds of new accounts to Sales Cloud daily. CK uses an automated process to assign Account owners. If no assignment can be made for an account, it will be routed to a specific user who will manually review and re-assign it at a later date....

Cloud Kicks (CK) wants to implement sharing rules. Which consideration should the consultant explain to CK?A . Sharing rules can expand access beyond the organization-wide default levels.B . When a sharing rule is deleted, the sharing access created by that rule must be manually removed.C . Sharing rules apply only...

Cloud Kicks has configured Account Teams and is ready to live in production. How should the consultant migrate the Account Team Members records to production?A . Distribute them with packages.B . Migrate them via Data Loader,C . Deploy them with change sets.View AnswerAnswer: B Explanation: To transfer Account Team Member...

During the Deploy phase at Cloud Kicks, users are finding it difficult to navigate a new system which is contributing to low adoption. How should the consultant avoid this issue in the future?A . Develop test scripts during the Plan phase.B . Provide company-wide training throughout the project.C . Conduct...

Cloud Kicks recently purchased Salesforce, and the leadership team is excited about being able to forecast more accurately. Sales managers say that making updates to forecasted amounts during the pipeline meetings is time consuming, and it is difficult to review all of the committed opportunities within the meeting time. What...

Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and wants to gain insight into usage. Which option should a consultant recommend to meet this requirement?A . Create and subscribe to a custom report of active users by role.B . Install the Salesforce Adoption Dashboard from AppExchange.C...