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What solution will help meet the customer's requirement?
Universal Containers would like to report on the volume of products installed within a specific timeframe. What solution will help meet the customer's requirement?A . Utilize a Work Order related list on Asset.B . Utilize a custom "Installation Date" field on Asset.C . Utilize Field History Tracking on Asset.D ....
What should a Consultant recommend to track these work requests?
Universal Containers (UC) wants to track all customer work requests. UC has no requirement to track where the work originated from, but does need the requests tied to the customer's account. What should a Consultant recommend to track these work requests?A . Work Orders and CasesB . Cases, Work Orders,...
How should a Consultant recommend tracking customer purchases so Work Orders can be assigned to a component?
Universal Containers sells products that are made up of serialized components. Field Technicians often need to work on a specific component. How should a Consultant recommend tracking customer purchases so Work Orders can be assigned to a component?A . Use Orders and Order Products.B . Use Work Orders and define...
What configuration should a Consultant recommend for the Scheduling Policy?
Universal Containers wants to ensure that Service Appointments are only assigned to Active Resources. What configuration should a Consultant recommend for the Scheduling Policy?A . Match BooleanB . Match FieldsC . Preferred ResourcesD . Required ResourcesView AnswerAnswer: A
Which two configurations should a Consultant recommend to meet this requirement?
Universal Containers provides installation, repair, and consulting services. When Technicians complete the work, they need to provide different reports for the installation, repair, and consulting services. Which two configurations should a Consultant recommend to meet this requirement? (Choose two.)A . Product TemplatesB . Service Report TemplatesC . AssetsD . Work...
What option should a Consultant recommend to improve this situation?
Universal Containers is receiving increased complaints about incomplete Work Orders. What option should a Consultant recommend to improve this situation?A . Send an email CSAT survey.B . Decrease Resource Rank Score.C . Change the Scheduling Rules.D . Implement Signature Capture.View AnswerAnswer: D
How would a Partner user update the Work Order record from a mobile device?
Universal Containers has a Partner Community. Work Orders are assigned to these partners. Partners are not interacting with Service Appointments or Service Resources. How would a Partner user update the Work Order record from a mobile device?A . Field Service mobile appB . Salesforce mobile appC . Work Order records...
Which three steps should a Consultant recommend to track the number of parts consumed?
A Field Service Technician wants to view a list of parts consumed during a given time period. The Technician will then use the data to replenish inventory on the truck. Which three steps should a Consultant recommend to track the number of parts consumed? (Choose three.)A . Build a report...
Which two of the following should the Consultant recommend?
Universal Containers wants to track the total associated price when servicing Work Orders for customers. Which two of the following should the Consultant recommend? (Choose two.)A . Use Work Order and Work Order Line Items.B . Use a custom object to model the Work Order pricing.C . Use the Einstein...
Which two of the following must be considered as part of this solution to ensure Work Orders are properly completed?
Universal Containers performs service on field assets that require a sequence of work tasks. A Consultant has recommended Work Order Line Items to manage the tasks and assets/parts necessary to manage the work. Which two of the following must be considered as part of this solution to ensure Work Orders...
