What should the BA use for their evaluation?

A business analyst (BA) at Universal Containers (UC) has been asked to evaluate a business process at a high level and in detail, while also keeping regulatory considerations in mind. Management wants to use the output from the BA's evaluation to inform decisions about UC's future implementations of Sales Cloud...

August 21, 2024 No Comments READ MORE +

Which of the following User Management terms is best described by this definition: " Item assigned to a User that determines the functionality that they can access across the Salesforce ecosystem".

Which of the following User Management terms is best described by this definition: " Item assigned to a User that determines the functionality that they can access across the Salesforce ecosystem".A . RoleB . User LicenseC . ProfileD . UsernameView AnswerAnswer: B Explanation: User License is the User Management term...

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Which characteristics make a user story successful?

The business analyst at Cloud Kicks is using a checklist to assess the quality of user stones for an upcoming Experience Cloud implementation. Which characteristics make a user story successful?A . Clean Direct, Concise, Cross Functional, ConfigurableB . Actionable., Concise, Testable, Solution-oriented, DefinedC . Independent, Negotiable, Valuable, Estimable. Small, TestableView...

August 19, 2024 No Comments READ MORE +

What should the BA do to resolve these challenges with the release team?

The business analyst (BA) at Universal Containers has been capturing the requirements for a major Sales Cloud release. An admin has been deploying the resulting system changes. The quality assurance (QA) team has run into challenges when testing the changes. The BA is unaware of deployment and testing challenges. What...

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When creating a new User how can the Admin make sure a temporary password is generated?

When creating a new User how can the Admin make sure a temporary password is generated?A . Select "Temporary Password and Confirmation Email Required"B . There are no temporary passwords available for setup of new users in Salesforce.C . Select "Generate Passwords and notify the user via email."D . This...

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What does an activity box marked "C Customer' mean?

Universal Containers has asked a business analyst (BA) to create a process map indicating how it is using Marketing Cloud to manage its campaigns. In a process map that uses Universal Process Notation (UPN), the BA has marked each activity box with a resource. What does an activity box marked...

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Which acceptance criteria is the most effective for this scenario?

The business analyst is working with a stakeholder on a Salesforce project. The stakeholder needs an approval process on contract submissions. Sales managers want to see all contracts when the discount is greater than 20%. They will decline any contracts with a discount that is greater than 25%, but they...

August 18, 2024 No Comments READ MORE +

Which elicitation technique should the business analyst use to help the team meet its goal?

Universal Containers wants the ability to fill out a survey based on customer feedback. The team is unable to visualize a possible solution in order to confirm the requirements. Which elicitation technique should the business analyst use to help the team meet its goal?A . PrototypingB . BrainstormingC . ObservationView...

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From where can an Admin unlock a user?

From where can an Admin unlock a user?A . Setup > Locked Users > UnlockB . Users > Select user > UnlockC . Setup > Object Manager > Users > Select User > UnlockD . Users > Logins > Unlock UsersView AnswerAnswer: B Explanation: An Admin can unlock a user...

August 17, 2024 No Comments READ MORE +

Which activity would be most effective in helping the BA understand the sales process?

The business analyst (BA) at Cloud Kicks has been asked to map the current sales process in Sales Cloud to document legal compliance with local privacy regulations, which can differ based on the state or country of a data transaction. Which activity would be most effective in helping the BA...

August 17, 2024 No Comments READ MORE +