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Which best practice was ignored?
Reports Which best practice was ignored?A . The "who" of the user story is well-defined.B . The "why’’ of the user story is focused on user needs.C . The ‘’what’’ of the acceptance criteria is negotiable.View AnswerAnswer: C
As part of the Application lifecycle Management (ALM) process, which three development models does Salesforce support?
Northern Trail Outfitters (NTO) is undergoing a Salesforce implementation for Service Cloud. The busjpess analyst is currency working with the development team as they build features in the sandbox. NTO wants to test these features before the changes are deployed to the production environment. As part of the Application lifecycle...
What should the BA use for their evaluation?
A business analyst (BA) at Universal Containers (UC) has been asked to evaluate a business process at a high level and in detail, while also keeping regulatory considerations in mind. Management wants to use the output from the BA's evaluation to inform decisions about UC's future implementations of Sales Cloud...
When the BA wrote the initial user stories, what was the likely cause of the issue?
Cloud Kicks is planning to create a new Service Cloud console app for its services team to resolve issues with delayed shipments to customers. The business analyst (BA) wrote the user stories based on a written list of requirements provided by the manager of the services team. Upon stakeholder review...
Which three components should-be included when writing a user story?
The business analyst at Cloud Kicks is beginning to write user stories for its Salesforce implementation. Which three components should-be included when writing a user story?A . Who, what, whyB . When, where, whyC . Who, when, whyView AnswerAnswer: A
What is a prototype?
A business analyst has been tasked with leading prototype efforts for a Salesforce project. What is a prototype?A . A model of a final proposed productB . A first pass, simple sketch of an ideaC . A polished, proven solutionView AnswerAnswer: B
How should the BA approach the project?
A new business analyst (BA) wants to follow the correct order of phases in the implementation lifecycle on a Salesforce project. How should the BA approach the project?A . Analyze, build, operate, deliverB . Analyze, build, deliver, operateC . Analyze, operate, build, deliverView AnswerAnswer: A
Which element of the storytelling process for UX is described here: "A hurdle that makes it difficult for your heroes to succeed on their journeys."
Which element of the storytelling process for UX is described here: "A hurdle that makes it difficult for your heroes to succeed on their journeys."A . ChallengeB . MonsterC . VictoryD . HelperView AnswerAnswer: A
Which document should help the BA gather this information?
The Business analyst (BA) at Northern Outfitters (NTO) has gathered preliminary functional requirements for an upcoming Salesforce implementation project. Before translating these requirements into user stories, the BA wants to gain additional perspective, feedback, and detail on the requirements from the NTO team. Which document should help the BA gather...
Which type of analysis should the business analyst recommend to ensure the implementation team avoids this challenge on the current project?
Universal Containers is in the planning phase of a Salesforce project that will transform its retail locations. The implementation team has had a difficult time determining the priorities and requirements of previous projects from people who would be directly impacted by the solution under consideration. Which type of analysis should...
