An effective technique for resolving conflict that incorporates multiple viewpoints from differing perspectives to achieve consensus and commitment is:

An effective technique for resolving conflict that incorporates multiple viewpoints from differing perspectives to achieve consensus and commitment is:A . smooth/accommodate. B. force/direct, C. collaborate/problem solve, D. compromise/reconcile.View AnswerAnswer: C

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A reward can only be effective if it is:

A reward can only be effective if it is:A . Given immediately after the project is completed. B. Something that is tangible. C. Formally given during project performance appraisals. D. Satisfying a need valued by the individual.View AnswerAnswer: D

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Which grid shows which resources are tied to work packages?

Which grid shows which resources are tied to work packages?A . Work breakdown structure (WBS) B. Responsibility assignment matrix (RAM) C. Project assignment chart D. Personnel assignment matrixView AnswerAnswer: B

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Which document defines how a project is executed, monitored and controlled, and closed?

Which document defines how a project is executed, monitored and controlled, and closed?A . Strategic plan B. Project charter C. Project management plan D. Service level agreementView AnswerAnswer: C

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An output of the Develop Project Team process is:

An output of the Develop Project Team process is:A . Organizational process assets. B. Enterprise environmental factors updates. C. Project staff assignments. D. Organizational charts and position descriptions.View AnswerAnswer: B

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The Perform Integrated Change Control process occurs in which Process Group?

The Perform Integrated Change Control process occurs in which Process Group?A . Initiating B. Executing C. Monitoring and Controlling D. PlanningView AnswerAnswer: C

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The process of confirming human resource availability and obtaining the team necessary to complete project activities is known as:

The process of confirming human resource availability and obtaining the team necessary to complete project activities is known as:A . Plan Human Resource Management. B. Acquire Project Team. C. Manage Project Team. D. Develop Project Team.View AnswerAnswer: B

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A project manager providing information to the right audience, in the right format, at the right time is an example of which type of communication?

A project manager providing information to the right audience, in the right format, at the right time is an example of which type of communication?A . Efficient B. Effective C. Push D. PullView AnswerAnswer: B

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Which type of project management office (PMO) supplies templates, best practices, and training to project teams?

Which type of project management office (PMO) supplies templates, best practices, and training to project teams?A . Supportive B. Directive C. Controlling D. InstructiveView AnswerAnswer: A

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Which Plan Schedule Management tool or technique may involve choosing strategic options to estimate and schedule the project?

Which Plan Schedule Management tool or technique may involve choosing strategic options to estimate and schedule the project?A . Facilitation techniques B. Expert judgment C. Analytical techniques D. Variance analysisView AnswerAnswer: C

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