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What position on the power interest and does the head of IT services currently occupy?
IT services has commissioned a new desktop PC replacement project that has been funded and running for three months, with a fully-engaged sponsor and programme manager appointed The head of IT services has not been involved beyond the initial project start-up interviews and has not attended any of the project...
Which THREE sections of a business case will cover these points'?
The threat posed to the organisation from cyber attack, and therefore the justification for this project, needs to be clearly articulated Which THREE sections of a business case will cover these points'?A . Options consideredB . Analysis of costs and benefitsC . Description of the current situationD . RecommendationsE ....
Which of the following techniques is the business analyst MOST LIKLEY to use to identify underlying causes of this problem?
A large retail company has asked a business analyst to investigate a problem with declining sales Which of the following techniques is the business analyst MOST LIKLEY to use to identify underlying causes of this problem?A . Customer journey mapsB . Scenario analysisC . Use case diagramD . Business Activity...
Which of the following investment appraisal calculations has the sponsor asked for?
A business case is being created for a new. automated auditing system that will improve the IT department's ability to record and monitor all the computing devices used across the organisation The sponsor of the project is keen to get a better idea of the financial implications of the project...
Which THREE of the following SHOULD be included in the SWOT analysis?
Imani has been asked to prepare a SWOT analysis for her company, which sells van insurance Her investigation has revealed that. The company is a UK-based company which sells insurance in the UK and Ireland. The recent increase in home shopping has led to a corresponding increase in delivery drivers...
Which THREE of the following SHOULD be included in the resource audit?
As pari of a strategic review for a recording company, Exquisite Analogue, Jay has been asked to undertake a resource audit As a result of him meeting with key stakeholders he has compiled a list of statements Which THREE of the following SHOULD be included in the resource audit?A ....
What SHOULD she advise?
The directors of Swift Despatch believe they might be able to improve their service and reduce costs by opening a distribution centre in Coventry A team has been created to investigate this further, including representatives of logistics, property and marketing Yasmin has been asked to advise on how the Business...
Which area of Kaplan and Norton's balanced business scorecard has NOT been considered?
A company is reviewing its critical success factors and key performance indicators So far. it has key performance indicators for the following The time to deliver orders for products Consumer satisfaction with products Wastage in product production The qualifications of production employees Which area of Kaplan and Norton's balanced business...
Looking at the list of techniques and stages below which THREE combinations SHOULD be of benefit to Efua?
Efua is planning to use Design Thinking to improve the m-store customer experience She has asked you to suggest good techniques to help with the different stages. Looking at the list of techniques and stages below which THREE combinations SHOULD be of benefit to Efua?A . Prototype: Scenario AnalysisB ....
Which THREE of these are appropriate key performance indicators (KPIs) for the CSF 'provide excellent customer service"?
The management of a chain of hotels has decided that one of its critical success factors (CSF) is to 'provide excellent customer service' The below measures have been suggested. Which THREE of these are appropriate key performance indicators (KPIs) for the CSF 'provide excellent customer service"?A . The number of...
