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Which two considerations should the Solution Architect keep in mind while designing the solution for OOBO? Choose 2 answers
Which two considerations should the Solution Architect keep in mind while designing the solution for OOBO? Choose 2 answersA . Every REST call between B2C Commerce and Service Cloud counts towards API governor limits.B . The OOBO shopping experience requires that Salesforce service agent users authenticate against the B2C Commerce...
Which two considerations should a Solution Architect keep in mind when setting up this multi-cloud use case?
A service organization has a long lifecycle for customers that start as a lead and move through opportunity to active and former customer states. The organization wants to use Sales Cloud and Marketing Cloud as their core customer engagement platforms. Which two considerations should a Solution Architect keep in mind...
Which option is the most appropriate integration mechanism for this scenario?
A company has a multi-cloud implementation that involves an Experience Cloud portal, Service Cloud for case management, and Marketing Cloud for customer interaction. The company wants all changes in Salesforce data―including creation, updates, deletion, and undeletion of a record―to be synchronized to its custom-built retail loyalty application in near-real time...
Which two tactics should a Solution Architect recommend to model a customer across all three systems?
A company wants to Implement B2C Commerce and Service Cloud and connect the systems with their existing Instance of Marketing Cloud. Which two tactics should a Solution Architect recommend to model a customer across all three systems? Choose 2 answersA . Migrate the Subscriber Key in Marketing Cloud to be...
Which three actions should a Solution Architect recommend to enable this functionality?
Northern Trail Outfitters (NTO) has been using B2C Commerce and Service cloud for the past year and wants to take the next step in its customer experience by implementing Marketing Cloud. NTO is focusing on email for the foreseeable future and wants all transactional messages―such as password reset and order...
Which two tactics should a Solution Architect recommend to model a customer across all three systems?
A company wants to Implement B2C Commerce and Service Cloud and connect the systems with their existing Instance of Marketing Cloud. Which two tactics should a Solution Architect recommend to model a customer across all three systems? Choose 2 answersA . Migrate the Subscriber Key in Marketing Cloud to be...
Which two recommendations should a Solution Architect provide to the company to improve the success of the automated campaign?
A company had strong new-customer growth for the year but has noticed that lifetime value has been declining. They want to run automated re-engagement campaigns with customers who made purchases in the last 24 months but are unsure of where to start. They have Service Cloud, Marketing Cloud, and B2C...
Which two functionality considerations should they be aware of when introducing the B2C Commerce to Service Cloud Connector into an existing Salesforce Org?
An organization wants to add Service Cloud to their existing Salesforce Org currently hosting Sales Cloud. They know that an integrated customer service experience is a key component of a successful long-term relationship with their customers. After doing some research they learned that the Service Cloud connector can help start...
What strategy should a Solution Architect recommend to solve these needs?
A global pharmaceutical company wants to roll-out online shopping for customers in multiple countries and needs a quick return on investment (ROI). The company is considering how to market products from prenatal vitamins to drug therapies that improve neonatal outcomes. Each country has its own regulations around marketing and online...
Which two considerations should a Solution Architect keep in mind when considering B2C Commerce Governance and Quotas?
A company plans to build a new B2C Commerce storefront for a popular segment of products that generate high-volume sales. Their team is evaluating whether B2C Commerce is the right platform to build this storefront, and they are specifically concerned about how quotas and limits directly impact the efficiency and...
