ADM-201 exam

API’s are not available for use in which Salesforce.com edition?A .  Developer EditionB .  Professional editionC .  Enterprise EditionD .  Unlimited editionView AnswerAnswer: B

Where are active currencies located?A .  Security ControlB .  User record (Personal Setup)C .  Company ProfileD .  None of the aboveView AnswerAnswer: B,C

Use ____________ to filter or segment picklist values based on the user's profile.A .  Record TypesB .  User ProfilesC .  Role HierarchyD .  Business ProcessesE .  Field Level SecurityView AnswerAnswer: A

What can an agent do when resolving a case? Choose 2 answersA .  Email articles to a customerB .  Create an article upon closing a caseC .  Assign data categories to a caseD .  Attach only one article to a caseView AnswerAnswer: A,B

Only 1 permission set can be assigned to a user.A .  TrueB .  FalseView AnswerAnswer: B

Are Tags searchable from standard Search component?A .  YesB .  NoView AnswerAnswer: A

Which of the following types of packages can be upgraded?A .  Managed PackagesB .  Unmanaged PackagesC . Both A & BD . None of the AboveView AnswerAnswer: A

Based solely on the role hierarchy a manager can do all of the following EXCEPT:A .  View, edit, delete, and transfer his/her and his/her subordinates recordsB .  Extend sharing on both his/her and his/her subordinate's recordsC .  View all folders his/her Subordinate has access to, i.e., Reports, Documents, and Email...

Which of the following are standard Salesforce applications? (Select all that apply)A .  IdeasB .  CampaignsC .  AdministrationD .  Call CenterE .  Sales CenterView AnswerAnswer: A,D

Will data be lost in a Custom Field if Data Type is changed to Number from any other Data Type?A .  YesB .  NoView AnswerAnswer: A