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Which two actions should an administrator perform with Case escalation rules? Choose 2 answers
Which two actions should an administrator perform with Case escalation rules? Choose 2 answersA . Re-open the Case. B. Send email notifications. C. Change the Case Priority. D. Re-assign the Case.View AnswerAnswer: A,B
Which type of the field should an administrator create to accomplish this?
Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object displays on the Opportunity page layout. Which type of the field should an administrator create to accomplish this?A . Custom Account Field B. Standard Account Field. C. Cross Object Formula Field D....
Which two tools should an administrator use to build this solution?
Ursa Major Solar wants to assist users with a guided expense report process to simplify submissions, routing, and authorizations. Which two tools should an administrator use to build this solution? Choose 2 answersA . Validation Rule B. Flow Builder C. Approval Process D. Quick ActionView AnswerAnswer: B,C
What should an administrator take into consideration when undeleting the field?
The administrator at Cloud kicks deleted a custom field but realized there is a business unit that still uses the field. What should an administrator take into consideration when undeleting the field?A . The field needs to be re-added to reports. B. The field history will remain deleted. C. The...
How should an administrator meet this requirement?
Support agent at Cloud Kicks are spending too much time finding resources to solve cases. The agents need a more efficient way to find documentation and similar cases from the Case page layout. How should an administrator meet this requirement?A . Create a custom object to capture popular case resolutions....
What data loss considerations should an administrator keep in mind when changing a custom field type from Text to Picklist? Choose 2 answers
What data loss considerations should an administrator keep in mind when changing a custom field type from Text to Picklist? Choose 2 answersA . There will be no data loss with use of a global value set. B. Assignment and escalation rules may be affected. C. Auto updates will be...
Where Should an administrator update the option in the picklist?
Users at Cloud Kicks are reporting different options when uploading a custom picklist on the Opportunity object based on the kind of opportunity. Where Should an administrator update the option in the picklist?A . Fields and relationships B. Related lookup filters C. Record Type D. Picklist value setsView AnswerAnswer: C
Which two ways should the administrator help the user log into Salesforce?
A user at Northern Trail Outfitters Is having trouble logging into Salesforce. The user's login history shows that this person has attempted to log in multiple times and has been locked out of the organization. Which two ways should the administrator help the user log into Salesforce?A . Log in...
How should the screen flow be distributed?
The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases. How should the screen flow be distributed?A . Page Layout B. Component Filter C. Lightning page D....
When users log in to Salesforce via the user interface, which two settings does the system check for authentication? Choose 2 answers
When users log in to Salesforce via the user interface, which two settings does the system check for authentication? Choose 2 answersA . The user’s Two-Factor Authentication for API Logins permission B. The role IP address restrictions C. The user’s profile login hours restrictions D. The user’s Two-Factor Authentication for...
