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When you create a business proposal, what are two key technology investment considerations? (Choose two.)
When you create a business proposal, what are two key technology investment considerations? (Choose two.)A . how highly reusable solutions drive efficiencyB . how the investment provides a competitive advantageC . how services and solutions drive lower costsD . whether the investment enhances the customer journeyE . which risks are...
Which two statements about a culture map are true? (Choose two.)
Which two statements about a culture map are true? (Choose two.)A . It is used to gain an understanding of the BMC building blocks for customer segments, customer relationships, and value propositions.B . It is used in job mapping.C . It is used to gain an understanding of the customer...
Which criterion enables you to choose between the “define” maturity level and the “differentiate” maturity level?
You are looking at the role that technology plays in a customer organization. Which criterion enables you to choose between the “define” maturity level and the “differentiate” maturity level?A . Technology is operated solidly.B . Technology enables innovation and disruption.C . Technology enables foundational capacity.D . Technology is defined by...
Which two business perspectives are supported?
You are constructing the key resources view of the business model canvas. Which two business perspectives are supported? (Choose two.)A . key activitiesB . cost structureC . customer relationshipsD . distribution channelsE . customer segmentsView AnswerAnswer: AE Explanation: Reference: https://www.cleverism.com/key-resources-building-block-in-business-model-canvas/
You are developing a customer journey map. Drag and drop each customer touch point on the left to the correct touch point type on the right
DRAG DROP You are developing a customer journey map. Drag and drop each customer touch point on the left to the correct touch point type on the right. View AnswerAnswer:
Which two statements about a business roadmap are true? (Choose two.)
Which two statements about a business roadmap are true? (Choose two.)A . It provides a high-level, multiyear strategic plan for transforming the business.B . It identifies the relationship between the business stakeholders and business drivers.C . It is based on the business model canvas template.D . It includes a business...
Which two factors help you to choose the necessary business capabilities?
You are setting a strategy to support the target state of business. Which two factors help you to choose the necessary business capabilities? (Choose two.)A . business driversB . business roadmapC . business outcomesD . business prioritiesE . business architectureView AnswerAnswer: AD
Which two steps are part of the Seven Elements Framework? (Choose two.)
Which two steps are part of the Seven Elements Framework? (Choose two.)A . know personal historyB . relationshipC . compromiseD . detailed talk trackE . optionsView AnswerAnswer: BE Explanation: Reference: https://www.pon.harvard.edu/tag/seven-elements/
Which tool helps you to reduce the complexity and costs of implementing a full ITSM capability?
Which tool helps you to reduce the complexity and costs of implementing a full ITSM capability?A . lean consumption modelB . business process mappingC . job mappingD . lean service blueprintView AnswerAnswer: A
You use the operating model canvas to expand which part of the business model canvas?
You use the operating model canvas to expand which part of the business model canvas?A . bottomB . right sideC . topD . left sideView AnswerAnswer: D Explanation: Reference: https://www.stratexhub.com/stratex-hub/operating-model-canvas
