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Which two descriptions of the customer journey are true?
Which two descriptions of the customer journey are true?A . It is an IT-centric view of their business needs.B . The customer journey has eight phases to deliver business outcomes.C . It starts with the customer’s technology vision.D . It spans the spectrum from business vision to value realization.E ....
Which audience type does this group member belong to?
You are proposing a solution to a group that conflicts with a competing intiative of one of the group members. Which audience type does this group member belong to?A . CriticalB . HostileC . UninformedD . sympatheticView AnswerAnswer: B Explanation: Audience Types The assessment of different audience types helps to...
Which two options are characteristics of communities leadership styles? (Choose two.)
Which two options are characteristics of communities leadership styles? (Choose two.)A . It involves of high level of communities.B . A trained and qualifies team lead efforts.C . The leader provides reward and incentivesD . The leader makes unilateral decisions.E . The leader has minimal involvement.View AnswerAnswer: BE Explanation:
Which tool is leveraged by Cisco business architects for describing, visualizing, assessing, and changing business models?
Which tool is leveraged by Cisco business architects for describing, visualizing, assessing, and changing business models?A . business model visualization.B . business model frameworkC . business model agendaD . business model canvasView AnswerAnswer: D Explanation:
Which task is information technology infrastructure library most commonly used for within a enterprise?
Which task is information technology infrastructure library most commonly used for within a enterprise?A . To create network designsB . To establish service management practicesC . To define leadership styles with ITD . To define leadership styles within ITE . To create business outcome for ITView AnswerAnswer: B Explanation: The...
Why is it convenient to tie business outcomes and the customer value proposition?
Why is it convenient to tie business outcomes and the customer value proposition?A . Because it accelerates the time to market of new products and solutions while maintaining a reasonable cost structure.B . Because this way you can establish fixed business goals and priorities and facilitate the deployment project management.C...
Which two standards are examples of an architectural framework?
Which two standards are examples of an architectural framework?A . ITILB . TOGAFC . ISO 9001D . ZachmanE . ISO2701View AnswerAnswer: BD
Which three options are skills that business development teams should develop for outcomebased selling? (Choose three.)
Which three options are skills that business development teams should develop for outcomebased selling? (Choose three.)A . negotiation and communicationB . transformative networking mindsetC . outcome-based mindsetD . lateral thinkingE . critical thinkingF . conflict management and resolutionView AnswerAnswer: A,C,D
Refer to the exhibit
DRAG DROP Refer to the exhibit. Drag and drop the five phase of the customer joumey from the left into the correct order on the right. View AnswerAnswer: Explanation:
Which audience type does this group member belong to?
You are proposing a solution to a group that conflicts with a competing intiative of one of the group members. Which audience type does this group member belong to?A . CriticalB . HostileC . UninformedD . sympatheticView AnswerAnswer: B Explanation: Audience Types The assessment of different audience types helps to...
