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Which two characteristics of customer relationship management are true? (Choose two.)
Which two characteristics of customer relationship management are true? (Choose two.)A . increasing customer spend on technology hardware and softwareB . introducing technology solutions to the customerC . building and maintaining rapport with relevant individualsD . moving the customer toward positive decisions about investments and initiativesE . enticing customer with...
Which two options are characteristics of Critical Success Factors (CSFs)? (Choose two.)
Which two options are characteristics of Critical Success Factors (CSFs)? (Choose two.)A . CSFs describe what is needed by an organization or project to reach its goal.B . CSFs receive special and continual attention from management.C . CSFs are quantitative in nature and focus stakeholder relationshipsD . CSFs link business...
Which option are frameworks, practices, or standards used to establish within a corporation?
Which option are frameworks, practices, or standards used to establish within a corporation?A . Common language within the organizationB . Leadership and a common language within the organization.C . Leadership within the organization.D . Guaranteed success of architecture within the organization.View AnswerAnswer: B
Which two customer benefits of a Cisco Business architecture engagement are true?
Which two customer benefits of a Cisco Business architecture engagement are true?A . It increases technology spend.B . It ensures that solutions are aligned with long-term business strategy.C . It provides a technology-centric approach to business problemsD . It increases IT complexity.E . It associates business value with defined business...
Which description of view is true?
Which description of view is true?A . It is generic and can be stored in a library.B . It is a representation of a part of the systemC . It is a perspective from which a viewpoint is taken.D . It is always specific to the domain for which it...
Which benefit does the Cisco Business Architecture approach provide?
Which benefit does the Cisco Business Architecture approach provide?A . It enables technology-focused discussions with customers.B . It identifies new opportunities for business innovationC . It enables the discussion of data center technologies with the customer.D . It enhances post-sales technical support capabilities.View AnswerAnswer: B
Drag and drop the five phases of the Cisco Business Architecture methodology from the left into the correct order on the right
DRAG DROP Refer to the exhibit: Drag and drop the five phases of the Cisco Business Architecture methodology from the left into the correct order on the right. View AnswerAnswer: Explanation: Cisco Business Architecture Methodology The Cisco Business Architecture methodology is a high-level methodology for enhancing the way that Cisco...
Drag the five stages of the customer relationship management lifecycle from the left onto the correct descriptions on the right
DRAG DROP Drag the five stages of the customer relationship management lifecycle from the left onto the correct descriptions on the right. View AnswerAnswer: Explanation: Reach: Establish credibility with the prospective customer. The credibility is established for both yourself and by extension your organization as a valued business partner. Acquisition:...
Which purpose of the Cisco Business Architecture maturity levels is true?
Which purpose of the Cisco Business Architecture maturity levels is true?A . It is used to determine the technology adoption in a customer environment.B . It is used to determine the customer financial maturity for investment.C . It is used to determine customer readiness for engagement.D . It is used...
Which two values are provided from delivering a business roadmap? (Choose two.)
Which two values are provided from delivering a business roadmap? (Choose two.)A . It provides insights on technology trends that are relevant to customer business.B . It reduces product failures and downtime that impact customer business.C . It aligns business priorities, business capabilities, business solutions, and business outcomes.D . It...
