What are two XML files that will be backed up when the Disaster Recovery System performs a cluster-level backup? (Choose two.)

What are two XML files that will be backed up when the Disaster Recovery System performs a cluster-level backup? (Choose two.)A . drfSchedule.xmlB . drfDevice.xmlC . drfDeviceProfile.xmlD . drfPlatform.xmlE . drfSystem.xmlView AnswerAnswer: A, E Explanation: drfSchedule.xml is one of the XML files that will be backed up when the Disaster...

August 14, 2024 No Comments READ MORE +

In PCCE 12k, what are two options to manage payloads? (Choose two.)

In PCCE 12k, what are two options to manage payloads? (Choose two.)A . a custom payload is created during the installationB . ECC Variables where Default Payload is the only option and all new ECC Variables are automatically added to the Custom PayloadC . delete the default payload and rebuild...

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What are two ways the Call Studio Application is built or executed? (Choose two.)

What are two ways the Call Studio Application is built or executed? (Choose two.)A . VXML Server and Virtual Voice Browser execute the VXML application to provide service to the caller.B . Upload the Call Studio project to the Virtual Voice Browser (WB) server, where it resides as an application.C...

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What is the first thing that should be verified as part of troubleshooting in this scenario?

ABC customer implemented Post Call Survey (PCS) for all Customer calls. However, the PCS flow did not engage for any of the calls. The CVP logs did not show any pieces of evidence that PCS requests had been made for the Caller. What is the first thing that should be...

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What are two ways to access UCCE/PCCE Servers? (Choose two.)

What are two ways to access UCCE/PCCE Servers? (Choose two.)A . ICAB . Web browser to access Web Administration toolC . RAWD . Secure Shell (SSHW1E . Microsoft RDPView AnswerAnswer: D, E

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Which two components exchange data between Expanded Call Context Variables? (Choose two.)

Which two components exchange data between Expanded Call Context Variables? (Choose two.)A . CCE and FinesseB . CVP and FinesseC . Finesse and VXML ServerD . CUCM and PCCEE . CCE and CVPView AnswerAnswer: B, E Explanation: B CVP and Finesse exchange data between Expanded Call Context Variables, as CVP...

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What should a Call Type be mapped to for successful call routing?

What should a Call Type be mapped to for successful call routing?A . Routing ClientB . Scheduled ScriptC . Dialed numbedD . Default LabelView AnswerAnswer: A Explanation: A Call Type is mapped to a Routing Client, which is a logical representation of a device that can receive and process routing...

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What is the role of a private network in UCCE/PCCE?

What is the role of a private network in UCCE/PCCE?A . provides configuration updates from Logger to AWB . keeps each side of the duplex pair in syncC . replicates data from PG to RouterD . communicates with the public networkView AnswerAnswer: B Explanation: The private network in UCCE/PCCE provides...

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Where must a Dialed Number be mapped within CCE?

Where must a Dialed Number be mapped within CCE?A . Call Type, which in turn points to a scheduled Routing ScriptB . Precision queueC . Skill groupD . Media ServerView AnswerAnswer: A Explanation: A Dialed Number must be mapped within CCE to a Call Type, which in turn points to...

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What is the maximum bytes (Data + Variable name) per payload in a PCCE deployment?

What is the maximum bytes (Data + Variable name) per payload in a PCCE deployment?A . 2000B . 2400C . 2500D . 4800View AnswerAnswer: C

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