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Where can you start, stop, and restart Cisco Unified Contact Center Express services?
Where can you start, stop, and restart Cisco Unified Contact Center Express services?A . the system page on Cisco Unified Contact Center Express AdministrationB . Cisco Desktop AdministrationC . Control Center on Cisco Unified Contact Center Express Service abilityD . Cisco Unified Communications Operating System AdministrationView AnswerAnswer: C
During runtime, when a valid SQL query in a DB Read step returns 0 rows, which branch of the step is executed?
During runtime, when a valid SQL query in a DB Read step returns 0 rows, which branch of the step is executed?A . TimeoutB . No DataC . SQL ErrorD . SuccessfulView AnswerAnswer: C
What is the maximum number of contacts that Cisco Finesse supports in a phone book?
What is the maximum number of contacts that Cisco Finesse supports in a phone book?A . 2000B . 1500C . 500D . 300View AnswerAnswer: B Explanation: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1001/user/guide/CFIN_BK_CF7BB5C7_00_cisco-finesse-administration-1001/CFIN_BK_CF7BB5C7_00_cisco-finesse-administration-1001_chapter_0101.html
What is the maximum number of CTI ports that a Cisco Unified Contact Center Express Standard deployment supports?
What is the maximum number of CTI ports that a Cisco Unified Contact Center Express Standard deployment supports?A . 200B . 400C . 300D . 150View AnswerAnswer: C
Which three operations can be performed within the Cisco Finesse IP Phone Age (IPPA)? (Choose three.)
Which three operations can be performed within the Cisco Finesse IP Phone Age (IPPA)? (Choose three.)A . A supervisor can use Finesse IPPA to act as an agent and accept calls.B . An agent can sign in to Finesse IPPA and initiate call recording.C . A supervisor can sign in...
