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In the Avaya Workforce Engagement, which two statements about framework license activation are true? (Choose two)
In the Avaya Workforce Engagement, which two statements about framework license activation are true? (Choose two)A . License activation requires Enterprise Manager access to the internetB . The License Reference number is generated when the customer order is placedC . The License Registration Key is generated during installationD . The...
Which three statements about the Server Readiness Validator tool are true? (Choose three)
Which three statements about the Server Readiness Validator tool are true? (Choose three)A . It validates operating system settingB . It creates a report to show any trouble spotsC . It validates CA server security certificatesD . It validates partition sizesE . It can run under the local systems accountView...
Which three statements are true about SQL Server Reporting Service (SSRS) requeriment to support reporting in both new and upgraded systems? (choose three)
Which three statements are true about SQL Server Reporting Service (SSRS) requeriment to support reporting in both new and upgraded systems? (choose three)A . It is required for Scorecards ReportsB . It is required for Customer Feedback reportsC . It is required for System logging reportsD . It is required...
To have voice recording with Avaya Contact Recorder Advanced (ACRA), which data source type does Avaya Workforce Engagement require?
To have voice recording with Avaya Contact Recorder Advanced (ACRA), which data source type does Avaya Workforce Engagement require?A . CMSB . QualityC . PhoneD . DialerView AnswerAnswer: C Explanation: To have voice recording with Avaya Contact Recorder Advanced (ACRA), Avaya Workforce Engagement requires a Phone data source type. A...
Which three are capabilities and customer impacts of using Avaya Workforce Engagement? (Choose three)
Which three are capabilities and customer impacts of using Avaya Workforce Engagement? (Choose three) A. It can optimize the workforce. B. It can improve processes. C. It can enrich interactions. D. It can provide expert agent selection distribution. E. It can generate real time reports.View AnswerAnswer: A B C Explanation:...
Where can an Avaya Workforce Engagement administrator see all user changes in its administrative pages?
Where can an Avaya Workforce Engagement administrator see all user changes in its administrative pages?A . The alarm statusB . The user logC . The Audit viewerD . The installer logView AnswerAnswer: C Explanation: The Audit Viewer is where an Avaya Workforce Engagement administrator can see all user changes in...
What should be checked first?
The technician has just restarted the WFO_ProductionDomain_ProductionServer Service on the application server and is now having problems logging into the web portal. What should be checked first?A . That there is no connection via WIFI.B . That the security settings on Internet Explorer 11 allows Access to multiple servers.C ....
Which upgrade path must be used?
A technician is preparing for an upgrade from Workforce Optimization (WFO) Vll to Avaya Workforce Engagement R20.X. Which upgrade path must be used?A . Side-by side or hardware reuse migration to R20.xB . Two step upgrade process, to V15.1 first, then to R20.xC . Side-by side upgrade to R20.x in...
What are the two primary functions of Avaya Contact Recorder Advanced (ACRA)?(Choose two)
What are the two primary functions of Avaya Contact Recorder Advanced (ACRA)?(Choose two)A . ReplayB . RecordC . Store/ArchiveD . Quality MonitorView AnswerAnswer: B C Explanation: Avaya Contact Recorder Advanced (ACRA) is a component of the Avaya Workforce Engagement suite that provides the capability to record, store, and play back...
Which two statements are true about Disk Manager tasks for Avaya Contact recorder advanced (ACRA)(choose two)
Which two statements are true about Disk Manager tasks for Avaya Contact recorder advanced (ACRA)(choose two)A . It removes all the data associated with a recording file when necessary.B . It monitors the call buffer to ensure that there is enough free space to.C . It deletes the oldest recordings...
