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Which of the following describes this incident?
Someone who is fraudulently claiming to be from a reputable bank calls a company employee. Which of the following describes this incident?A . PretextingB . SpoofingC . VishingD . ScarewareView AnswerAnswer: C
Which of the following would be the BEST way to secure the current workflow?
A technician is working with a company to determine the best way to transfer sensitive personal information between offices when conducting business. The company currently uses USB drives and is resistant to change. The company's compliance officer states that all media at rest must be encrypted. Which of the following...
Which of the following does the technician MOST likely need to change on the workstation to resolve the issue?
A technician receives a ticket indicating the user cannot resolve external web pages However, specific IP addresses are working. Which of the following does the technician MOST likely need to change on the workstation to resolve the issue?A . Default gatewayB . Host addressC . Name serverD . Subnet maskView...
Which of the following is the FIRST step in troubleshooting?
A customer reported that a home PC with Windows 10 installed in the default configuration is having issues loading applications after a reboot occurred in the middle of the night. Which of the following is the FIRST step in troubleshooting?A . Install alternate open-source software in place of the applications...
Which of the following should the technician perform?
A technician at a customer site is troubleshooting a laptop A software update needs to be downloaded but the company's proxy is blocking traffic to the update site. Which of the following should the technician perform?A . Change the DNS address to 1.1.1.1B . Update Group PolicyC . Add the...
Which of the following would BEST resolve the issue?
A technician suspects a rootkit has been installed and needs to be removed. Which of the following would BEST resolve the issue?A . Application updatesB . Anti-malware softwareC . OS reinstallationD . File restoreView AnswerAnswer: C
A call center technician receives a call from a user asking how to update Windows Which of the following describes what the technician should do?
A call center technician receives a call from a user asking how to update Windows Which of the following describes what the technician should do?A . Have the user consider using an iPad if the user is unable to complete updatesB . Have the user text the user's password to...
Which of the following is MOST likely to be of concern to the IT manager?
An architecture firm is considering upgrading its computer-aided design (CAD) software to the newest version that forces storage of backups of all CAD files on the software's cloud server. Which of the following is MOST likely to be of concern to the IT manager?A . All updated software must be...
Which of the following steps would MOST likely resolve the issue?
A user contacted the help desk to report pop-ups on a company workstation indicating the computer has been infected with 137 viruses and payment is needed to remove them. The user thought the company-provided antivirus software would prevent this issue. The help desk ticket states that the user only receives...
Which of the following backup methods would BEST address these concerns?
A technician needs to recommend the best backup method that will mitigate ransomware attacks. Only a few files are regularly modified, however, storage space is a concern. Which of the following backup methods would BEST address these concerns?A . FullB . DifferentialC . Off-siteD . Grandfather-father-sonView AnswerAnswer: D
