- All Exams Instant Download
Which of the following would BEST resolve the issue?
A technician suspects a rootkit has been installed and needs to be removed. Which of the following would BEST resolve the issue?A . Application updatesB . Anti-malware softwareC . OS reinstallationD . File restoreView AnswerAnswer: C
A call center technician receives a call from a user asking how to update Windows Which of the following describes what the technician should do?
A call center technician receives a call from a user asking how to update Windows Which of the following describes what the technician should do?A . Have the user consider using an iPad if the user is unable to complete updatesB . Have the user text the user's password to...
Which of the following is MOST likely to be of concern to the IT manager?
An architecture firm is considering upgrading its computer-aided design (CAD) software to the newest version that forces storage of backups of all CAD files on the software's cloud server. Which of the following is MOST likely to be of concern to the IT manager?A . All updated software must be...
Which of the following steps would MOST likely resolve the issue?
A user contacted the help desk to report pop-ups on a company workstation indicating the computer has been infected with 137 viruses and payment is needed to remove them. The user thought the company-provided antivirus software would prevent this issue. The help desk ticket states that the user only receives...
Which of the following backup methods would BEST address these concerns?
A technician needs to recommend the best backup method that will mitigate ransomware attacks. Only a few files are regularly modified, however, storage space is a concern. Which of the following backup methods would BEST address these concerns?A . FullB . DifferentialC . Off-siteD . Grandfather-father-sonView AnswerAnswer: D
