Which of the following log-in options meets these requirements?
A technician has been tasked with using the fastest and most secure method of logging in to laptops. Which of the following log-in options meets these requirements?A . PIN B. Username and password C. SSO D. FingerprintView AnswerAnswer: A
Which of the following technologies will allow a technician to see the issue along with the user?
An organization is centralizing support functions and requires the ability to support a remote user's desktop. Which of the following technologies will allow a technician to see the issue along with the user?A . RDP B. VNC C. SSH D. VPNView AnswerAnswer: B
Which of the following tools should the technician use?
A user reports a PC is running slowly. The technician suspects it has a badly fragmented hard drive. Which of the following tools should the technician use?A . resmon exe B. msconfig.extf C. dfrgui exe D. msmfo32.exeView AnswerAnswer: C
Which of the following does the technician MOST likely need to change on the workstation to resolve the issue?
A technician receives a ticket indicating the user cannot resolve external web pages However, specific IP addresses are working. Which of the following does the technician MOST likely need to change on the workstation to resolve the issue?A . Default gateway B. Host address C. Name server D. Subnet maskView...
Which of the following can the technician do to MOST likely resolve these issues with minimal impact?
A technician is investigating an employee's smartphone that has the following symptoms • The device is hot even when it is not in use. • Applications crash, especially when others are launched • Certain applications, such as GPS, are in portrait mode when they should be in landscape mode Which...
Which of the following should the technician perform FIRST?
After clicking on a link in an email a Chief Financial Officer (CFO) received the following error: The CFO then reported the incident to a technician. The link is purportedly to the organization's bank. Which of the following should the technician perform FIRST?A . Update the browser's CRLs B. File...
Which of the following tools can be used?
A technician needs to transfer a large number of files over an unreliable connection. The technician should be able to resume the process if the connection is interrupted. Which of the following tools can be used?A . afc B. ehkdsk C. git clone D. zobocopyView AnswerAnswer: A
Which of the following should the technician do FIRST?
A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access A technician verifies the user's PC is infected with ransorrrware. Which of the following should...
Which of the following options describes how to set up Windows Hello Fingerprint foe the user?
A user has requested help setting up the fingerprint reader on a Windows 10 laptop. The laptop is equipped with a fingerprint reader and is joined to a domain Group Policy enables Windows Hello on all computers in the environment. Which of the following options describes how to set up...
Which of the following methods can the administrator use to troubleshoot the server effectively?
A help desk team lead contacts a systems administrator because the technicians are unable to log in to a Linux server that is used to access tools. When the administrator tries to use remote desktop to log in to the server, the administrator sees the GUI is crashing. Which of...