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Which of the following methods should the technician use to refresh the laptop?
A desktop specialist needs to prepare a laptop running Windows 10 for a newly hired employee. Which of the following methods should the technician use to refresh the laptop?A . Internet-based upgradeB . Repair installationC . Clean installD . USB repairE . In place upgradeView AnswerAnswer: C Explanation: The desktop...
Which of the following BEST describes the purpose of this string?
Upon downloading a new ISO, an administrator is presented with the following string: 59d15a16ce90cBcc97fa7c211b767aB Which of the following BEST describes the purpose of this string?A . XSS verificationB . AES-256 verificationC . Hash verificationD . Digital signature verificationView AnswerAnswer: C Explanation: Hash verification is a process that verifies the integrity...
Which of the following describes what the technician should do?
A call center technician receives a call from a user asking how to update Windows. Which of the following describes what the technician should do?A . Have the user consider using an iPad if the user is unable to complete updatesB . Have the user text the user's password to...
Which of the following methods does the technician use to force the program to close in macOS?
A macOS user reports seeing a spinning round cursor on a program that appears to be frozen. Which of the following methods does the technician use to force the program to close in macOS?A . The technician presses the Ctrl+Alt+Del keys to open the Force Quit menu, selects the frozen...
Which of the following sign-on options would allow any employee the ability to unlock the kiosk?
A kiosk, which is running Microsoft Windows 10, relies exclusively on a numeric keypad to allow customers to enter their ticket numbers but no other information. If the kiosk is idle for four hours, the login screen locks. Which of the following sign-on options would allow any employee the ability...
Which of the following is the MOST effective method to accomplish this task?
A company needs to securely dispose of data stored on optical discs. Which of the following is the MOST effective method to accomplish this task?A . DegaussingB . Low-level formattingC . RecyclingD . ShreddingView AnswerAnswer: D Explanation: Shredding is the most effective method to securely dispose of data stored on...
Which of the following is the MOST effective method for dealing with this Issue?
A new spam gateway was recently deployed at a small business However; users still occasionally receive spam. The management team is concerned that users will open the messages and potentially infect the network systems. Which of the following is the MOST effective method for dealing with this Issue?A . Adjusting...
Which of the following should the technician do FIRST?
A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access A technician verifies the user's PC is infected with ransorrrware. Which of the following should...
Which of the following should the technician MOST likely have done to prevent damage?
A technician installed a known-good, compatible motherboard on a new laptop. However, the motherboard is not working on the laptop. Which of the following should the technician MOST likely have done to prevent damage?A . Removed all jewelryB . Completed an inventory of tools before useC . Practiced electrical fire...
Which of the following has MOST likely occurred?
A user receives a notification indicating the antivirus protection on a company laptop is out of date. A technician is able to ping the user's laptop. The technician checks the antivirus parent servers and sees the latest signatures have been installed. The technician then checks the user's laptop and finds...
