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Which of the following BEST describes the technician's actions?
A technician is troubleshooting a customer's PC and receives a phone call. The technician does not take the call and sets the phone to silent . Which of the following BEST describes the technician's actions?A . Avoid distractions B. Deal appropriately with customer's confidential material C. Adhere to user privacy...
Which of the following attacks MOST likely occurred?
A Chief Executive Officer has learned that an exploit has been identified on the web server software, and a patch is not available yet . Which of the following attacks MOST likely occurred?A . Brute force B. Zero day C. Denial of service D. On-pathView AnswerAnswer: B
Which of the following features BEST addresses the user's concern?
A user enabled a mobile device's screen lock function with pattern unlock. The user is concerned someone could access the mobile device by repeatedly attempting random patterns to unlock the device . Which of the following features BEST addresses the user's concern?A . Remote wipe B. Anti-maIware C. Device encryption...
Which of the following should be updated to reflect this new requirement?
A technician found that an employee is mining cryptocurrency on a work desktop. The company has decided that this action violates its guidelines . Which of the following should be updated to reflect this new requirement?A . MDM B. EULA C. IRP D. AUPView AnswerAnswer: D
Which of the following should the technician verify in the command prompt to address the issue without making any changes?
A technician suspects the boot disk of a user's computer contains bad sectors . Which of the following should the technician verify in the command prompt to address the issue without making any changes?A . Run sfc / scannow on the drive as the administrator. B. Run clearnmgr on the...
Which of the following methods will enable the user to change the wallpaper using a Windows 10 Settings tool?
A user needs assistance changing the desktop wallpaper on a Windows 10 computer . Which of the following methods will enable the user to change the wallpaper using a Windows 10 Settings tool?A . Open Settings, select Accounts, select, Your info, click Browse, and then locate and open the image...
Which of the following should be updated before requesting approval again?
A change advisory board did not approve a requested change due to the lack of alternative actions if implementation failed . Which of the following should be updated before requesting approval again?A . Scope of change B. Risk level C. Rollback plan D. End user acceptanceView AnswerAnswer: C
Which of the following will the incident handler MOST likely do to preserve the evidence?
An incident handler needs to preserve evidence for possible litigation . Which of the following will the incident handler MOST likely do to preserve the evidence?A . Encrypt the files B. Clone any impacted hard drives C. Contact the cyber insurance company D. Inform law enforcementView AnswerAnswer: B
Which of the following tools will help a technician identify the issue?
A user reports a computer is running slow . Which of the following tools will help a technician identify the issue?A . Disk Cleanup B. Group Policy Editor C. Disk Management D. Resource MonitorView AnswerAnswer: D
Which of the following log-in options meets these requirements?
A technician has been tasked with using the fastest and most secure method of logging in to laptops . Which of the following log-in options meets these requirements?A . PIN B. Username and password C. SSO D. FingerprintView AnswerAnswer: A
