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Which of the following should the technician perform FIRST?
After clicking on a link in an email a Chief Financial Officer (CFO) received the following error: The CFO then reported the incident to a technician. The link is purportedly to the organization's bank. Which of the following should the technician perform FIRST?A . Update the browser's CRLs B. File...
Which of the following tools can be used?
A technician needs to transfer a large number of files over an unreliable connection. The technician should be able to resume the process if the connection is interrupted. Which of the following tools can be used?A . afc B. ehkdsk C. git clone D. zobocopyView AnswerAnswer: A
Which of the following should the technician do FIRST?
A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access A technician verifies the user's PC is infected with ransorrrware. Which of the following should...
Which of the following options describes how to set up Windows Hello Fingerprint foe the user?
A user has requested help setting up the fingerprint reader on a Windows 10 laptop. The laptop is equipped with a fingerprint reader and is joined to a domain Group Policy enables Windows Hello on all computers in the environment. Which of the following options describes how to set up...
Which of the following methods can the administrator use to troubleshoot the server effectively?
A help desk team lead contacts a systems administrator because the technicians are unable to log in to a Linux server that is used to access tools. When the administrator tries to use remote desktop to log in to the server, the administrator sees the GUI is crashing. Which of...
During a recent flight an executive unexpectedly received several dog and cat pictures while trying to watch a movie via in-flight Wi-Fi on an iPhone. The executive has no records of any contacts sending pictures like these and has not seen these pictures before.
During a recent flight an executive unexpectedly received several dog and cat pictures while trying to watch a movie via in-flight Wi-Fi on an iPhone. The executive has no records of any contacts sending pictures like these and has not seen these pictures before. To BEST resolve this issue, the...
Which of the following should be done NEXT?
An executive has contacted you through the help-desk chat support about an issue with a mobile device. Assist the executive to help resolve the issue. Which of the following should be done NEXT?A . Educate the user on the solution that was performed. B. Tell the user to take time...
Which of the following tabs in Task Manager would contain the information a technician would use to identify the cause of this issue?
A user reports that the hard drive activity light on a Windows 10 desktop computer has been steadily lit for more than an hour, and performance is severely degraded. Which of the following tabs in Task Manager would contain the information a technician would use to identify the cause of...
Which of the following methods should the technician use to refresh the laptop?
A desktop specialist needs to prepare a laptop running Windows 10 for a newly hired employee. Which of the following methods should the technician use to refresh the laptop?A . Internet-based upgrade B. Repair installation C. Clean install D. USB repair E. In place upgradeView AnswerAnswer: C
Which of the following filesystems will the technician MOST likely use?
A technician needs lo formal a USB drive to transfer 20GB of data from a Linux computer to a Windows computer. Which of the following filesystems will the technician MOST likely use?A . FAT32 B. ext4 C. NTFS D. exFATView AnswerAnswer: C Explanation: Since Windows systems support FAT32 and NTFS...
