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Which of the following should the technician perform?
A technician at a customer site is troubleshooting a laptop A software update needs to be downloaded but the company's proxy is blocking traffic to the update site. Which of the following should the technician perform?A . Change the DNS address to 1.1.1.1 B. Update Group Policy C. Add the...
Which of the following explains why the technician unable to find this menu item?
A technician wants to enable BitLocker on a Windows 10 laptop and is unable to find the BitLocker Drive Encryption menu item in Control Panel. Which of the following explains why the technician unable to find this menu item?A . The hardware does not meet BitLocker's minimum system requirements. B....
Which of the following file types will the technician MOST likely use?
A technician is installing new software on a macOS computer. Which of the following file types will the technician MOST likely use?A . .deb B. .vbs C. .exe D. .appView AnswerAnswer: D Explanation: The file type that the technician will MOST likely use when installing new software on a macOS...
Which of the following should the technician verify in the command prompt to address the issue without making any changes?
A technician suspects the boot disk of a user's computer contains bad sectors. Which of the following should the technician verify in the command prompt to address the issue without making any changes?A . Run sfc / scannow on the drive as the administrator. B. Run clearnmgr on the drive...
Which of the following BEST describes the security benefits realized after this deployment?
A network administrator is deploying a client certificate to be used for Wi-Fi access for all devices in an organization. The certificate will be used in conjunction with the user's existing username and password. Which of the following BEST describes the security benefits realized after this deployment?A . Multifactor authentication...
Which of the following is the BEST solution for the department?
A new service desk is having a difficult time managing the volume of requests. Which of the following is the BEST solution for the department?A . Implementing a support portal B. Creating a ticketing system C. Commissioning an automated callback system D. Submitting tickets through emailView AnswerAnswer: A Explanation: A...
CORRECT TEXT
CORRECT TEXT Ann, a CEO, has purchased a new consumer-class tablet for personal use, but she is unable to connect it to the company’s wireless network. All the corporate laptops are connecting without issue. She has asked you to assist with getting the device online. INSTRUCTIONS Review the network diagrams...
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue
HOTSPOT Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue. Click on individual tickers to see the ticket details. View attachments to determine the problem. Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST...
Which of the following provides the BEST solution?
A company is Issuing smartphones to employees and needs to ensure data is secure if the devices are lost or stolen. Which of the following provides the BEST solution?A . Anti-malware B. Remote wipe C. Locator applications D. Screen lockView AnswerAnswer: B Explanation: This is because remote wipe allows the...
Which of the following should the technician perform FIRST to mitigate the issue?
A user is having phone issues after installing a new application that claims to optimize performance. The user downloaded the application directly from the vendor's website and is now experiencing high network utilization and is receiving repeated security warnings. Which of the following should the technician perform FIRST to mitigate...
