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Which of the following has MOST likely occurred?
A user receives a notification indicating the antivirus protection on a company laptop is out of date. A technician is able to ping the user's laptop. The technician checks the antivirus parent servers and sees the latest signatures have been installed. The technician then checks the user's laptop and finds...
Which of the following tools should the technician use?
A user reports a PC is running slowly. The technician suspects it has a badly fragmented hard drive. Which of the following tools should the technician use?A . resmon exe B. msconfig.extf C. dfrgui exe D. msmfo32.exeView AnswerAnswer: C Explanation: The technician should use dfrgui.exe to defragment the hard drive1
Which of the following tabs in Task Manager would contain the information a technician would use to identify the cause of this issue?
A user reports that the hard drive activity light on a Windows 10 desktop computer has been steadily lit for more than an hour, and performance is severely degraded. Which of the following tabs in Task Manager would contain the information a technician would use to identify the cause of...
Which of the following steps should the technician take NEXT?
A technician has spent hours trying to resolve a computer issue for the company's Chief Executive Officer (CEO). The CEO needs the device returned as soon as possible. Which of the following steps should the technician take NEXT?A . Continue researching the issue B. Repeat the iterative processes C. Inform...
Which of the following commands would allow the user to give the technician the correct information?
A user is being directed by the help desk to look up a Windows PC's network name so the help desk can use a remote administration tool to assist the user. Which of the following commands would allow the user to give the technician the correct information? (Select TWO).A ....
Which of the following would BEST accomplish this task?
A technician is setting up a backup method on a workstation that only requires two sets of tapes to restore. Which of the following would BEST accomplish this task?A . Differential backup B. Off-site backup C. Incremental backup D. Full backupView AnswerAnswer: D Explanation: A full backup involves creating a...
Which of the following safety procedures would BEST protect the components in the PC?
A technician is replacing the processor in a desktop computer prior to opening the computer, the technician wants to ensure the internal components are protected. Which of the following safety procedures would BEST protect the components in the PC? (Select TWO).A . Utilizing an ESD strap B. Disconnecting the computer...
Which of the following BEST describes the risks in running this script?
A junior administrator is responsible for deploying software to a large group of computers in an organization. The administrator finds a script on a popular coding website to automate this distribution but does not understand the scripting language. Which of the following BEST describes the risks in running this script?A...
Which of the following should the technician perform?
A technician at a customer site is troubleshooting a laptop A software update needs to be downloaded but the company's proxy is blocking traffic to the update site. Which of the following should the technician perform?A . Change the DNS address to 1.1.1.1 B. Update Group Policy C. Add the...
Which of the following explains why the technician unable to find this menu item?
A technician wants to enable BitLocker on a Windows 10 laptop and is unable to find the BitLocker Drive Encryption menu item in Control Panel. Which of the following explains why the technician unable to find this menu item?A . The hardware does not meet BitLocker's minimum system requirements. B....
