220-1102 exam

A user wants to set up speech recognition on a PC In which of the following Windows Settings tools can the user enable this option?A . Language B. System C. Personalization D. Ease of AccessView AnswerAnswer: D Explanation: The user can enable speech recognition on a PC in the Ease...

A technician is replacing the processor in a desktop computer prior to opening the computer, the technician wants to ensure the internal components are protected. Which of the following safety procedures would BEST protect the components in the PC? (Select TWO).A . Utilizing an ESD strap B. Disconnecting the computer...

A user needs assistance changing the desktop wallpaper on a Windows 10 computer. Which of the following methods will enable the user to change the wallpaper using a Windows 10 Settings tool?A . Open Settings, select Accounts, select, Your info, click Browse, and then locate and open the image the...

Which of the following options should MOST likely be considered when preserving data from a hard drive for forensic analysis? (Select TWO).A . Licensing agreements B. Chain of custody C. Incident management documentation D. Data integrity E. Material safety data sheet F. Retention requirementsView AnswerAnswer: B Explanation: Chain of custody...

A technician receives a call (rom a user who is having issues with an application. To best understand the issue, the technician simultaneously views the user's screen with the user. Which of the following would BEST accomplish this task?A . SSH B. VPN C. VNC D. RDPView AnswerAnswer: C Explanation:...

A desktop specialist needs to prepare a laptop running Windows 10 for a newly hired employee. Which of the following methods should the technician use to refresh the laptop?A . Internet-based upgrade B. Repair installation C. Clean install D. USB repair E. In place upgradeView AnswerAnswer: C Explanation: The desktop...

A technician receives a ticket indicating the user cannot resolve external web pages However, specific IP addresses are working. Which of the following does the technician MOST likely need to change on the workstation to resolve the issue?A . Default gateway B. Host address C. Name server D. Subnet maskView...

A customer calls a service support center and begins yelling at a technician about a feature for a product that is not working to the customer's satisfaction. This feature is not supported by the service support center and requires a field technician to troubleshoot. The customer continues to demand service....

A macOS user needs to create another virtual desktop space. Which of the following applications will allow the user to accomplish this task?A . Dock B. Spotlight C. Mission Control D. LaunchpadView AnswerAnswer: C Explanation: application that will allow a macOS user to create another virtual desktop space is Mission...

A technician connects an additional monitor to a PC using a USB port. The original HDMI monitor is mounted to the left of the new monitor. When moving the mouse to the right from the original monitor to the new monitor, the mouse stops at the end of the screen...