Which of the following is the NEXT step the technician should take to find the cause of the leaked data?
Sensitive data was leaked from a user's smartphone. A technician discovered an unapproved application was installed, and the user has full access to the device's command shell. Which of the following is the NEXT step the technician should take to find the cause of the leaked data?A . Restore the...
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue
HOTSPOT Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue. Click on individual tickers to see the ticket details. View attachments to determine the problem. Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST...
Which of the following is the MOST deficient way lor the owner to install the application?
A small business owner wants to install newly purchased software on all networked PCs. The network is not configured as a domain, and the owner wants to use the easiest method possible. Which of the following is the MOST deficient way lor the owner to install the application? A. Use...
Which of the following should the support technician do to BEST resolve the situation?
A customer called the help desk to report that a machine that was recently updated is no longer working. The support technician checks the latest logs to see what updates were deployed, but nothing was deployed in more than three weeks. Which of the following should the support technician do...
Which of the following should the technician do to selectively prevent programs from loading?
A technician is troubleshooting an issue involving programs on a Windows 10 machine that are loading on startup but causing excessive boot times. Which of the following should the technician do to selectively prevent programs from loading?A . Right-click the Windows button, then select Run entering shell startup and clicking...
Which of the following should the technician attempt FIRST?
A technician is troubleshooting application crashes on a Windows workstation. Each time the workstation user tries to open a website in a browser, the following message is displayed: crypt32.d11 is missing not found Which of the following should the technician attempt FIRST?A . Rebuild Windows profiles.B . Reimage the workstationC...
Which of the following methods should the technician use to refresh the laptop?
A desktop specialist needs to prepare a laptop running Windows 10 for a newly hired employee. Which of the following methods should the technician use to refresh the laptop?A . Internet-based upgradeB . Repair installationC . Clean installD . USB repairE . In place upgradeView AnswerAnswer: C Explanation: The desktop...
Which of the following BEST describes the purpose of this string?
Upon downloading a new ISO, an administrator is presented with the following string: 59d15a16ce90cBcc97fa7c211b767aB Which of the following BEST describes the purpose of this string?A . XSS verificationB . AES-256 verificationC . Hash verificationD . Digital signature verificationView AnswerAnswer: C Explanation: Hash verification is a process that verifies the integrity...
Which of the following describes what the technician should do?
A call center technician receives a call from a user asking how to update Windows. Which of the following describes what the technician should do?A . Have the user consider using an iPad if the user is unable to complete updatesB . Have the user text the user's password to...
Which of the following methods does the technician use to force the program to close in macOS?
A macOS user reports seeing a spinning round cursor on a program that appears to be frozen. Which of the following methods does the technician use to force the program to close in macOS?A . The technician presses the Ctrl+Alt+Del keys to open the Force Quit menu, selects the frozen...