- All Exams Instant Download
Which of the following troubleshooting steps should the user perform FIRST?
A user updates a mobile device's OS. A frequently used application becomes consistently unresponsive immediately after the device is launched. Which of the following troubleshooting steps should the user perform FIRST?A . Delete the application's cache.B . Check for application updates.C . Roll back the OS update.D . Uninstall and...
Which of the following attacks MOST likely occurred?
A Chief Executive Officer has learned that an exploit has been identified on the web server software, and a patch is not available yet. Which of the following attacks MOST likely occurred?A . Brute forceB . Zero dayC . Denial of serviceD . On-pathView AnswerAnswer: B Explanation: A zero-day attack...
Which of the following operating systems is MOST likely installed on the netbook?
A user purchased a netbook that has a web-based, proprietary operating system. Which of the following operating systems is MOST likely installed on the netbook?A . macOSB . LinuxC . Chrome OSD . WindowsView AnswerAnswer: C Explanation:
Which of the following tools can be used?
A technician needs to transfer a large number of files over an unreliable connection. The technician should be able to resume the process if the connection is interrupted. Which of the following tools can be used? A. afc B. ehkdsk C. git clone D. zobocopyView AnswerAnswer: D Explanation: A. scp...
Which of the following steps should the technician take NEXT?
A technician has verified that a user's computer has a virus, and the antivirus software is out Of date. Which of the following steps should the technician take NEXT?A . Quarantine the computer.B . use a previous restore point,C . Educate the end user about virusesD . Download the latest...
A customer recently experienced a power outage at a SOHO. The customer does not think the components are connected properly. A print job continued running for several minutes after the power failed, but the customer was not able to interact with the computer. Once the UPS stopped beeping, all functioning devices also turned off
DRAG DROP A customer recently experienced a power outage at a SOHO. The customer does not think the components are connected properly. A print job continued running for several minutes after the power failed, but the customer was not able to interact with the computer. Once the UPS stopped beeping,...
In which of the following scenarios would remote wipe capabilities MOST likely be used? (Select TWO).
In which of the following scenarios would remote wipe capabilities MOST likely be used? (Select TWO). A. A new IT policy requires users to set up a lock screen PIN. B. A user is overseas and wants to use a compatible international SIM Card. C. A user left the phone...
A technician receives a call from a user who is on vacation. The user provides the necessary credentials and asks the technician to log in to the
A technician receives a call from a user who is on vacation. The user provides the necessary credentials and asks the technician to log in to the users account and read a critical email that the user has been expecting. The technician refuses because this is a violation of the:A...
Which of the following is the BEST course of action for the support center representative to take?
A customer calls a service support center and begins yelling at a technician about a feature for a product that is not working to the customer's satisfaction. This feature is not supported by the service support center and requires a field technician to troubleshoot. The customer continues to demand service....
Which of the following filesystems is supported by both OS types?
A technician has an external SSD. The technician needs to read and write to an external SSD on both Macs and Windows PCs. Which of the following filesystems is supported by both OS types?A . NTFSB . APFSC . ext4D . exFATView AnswerAnswer: D Explanation: The filesystem that is supported...
