Which of the following BEST describes why the system still has malware?
A Windows workstation that was recently updated with approved system patches shut down instead of restarting. Upon reboot, the technician notices an alert stating the workstation has malware in the root OS folder. The technician promptly performs a System Restore and reboots the workstation, but the malware is still detected....
Which of the following should the technician check FIRST?
Each time a user tries to go to the selected web search provider, a different website opens. Which of the following should the technician check FIRST?A . System timeB . IP addressC . DNS serversD . Windows updatesView AnswerAnswer: C Explanation: When a user experiences unexpected or erratic behavior while...
Which of the following must be completed before the change can be approved?
An administrator has submitted a change request for an upcoming server deployment. Which of the following must be completed before the change can be approved?A . Risk analysisB . Sandbox testingC . End user acceptanceD . Lessons learnedView AnswerAnswer: A Explanation: A risk analysis must be completed before a change...
Which of the following filesystems is supported by both OS types?
A technician has an external SSD. The technician needs to read and write to an external SSD on both Macs and Windows PCs. Which of the following filesystems is supported by both OS types?A . NTFSB . APFSC . ext4D . exFATView AnswerAnswer: D Explanation: The filesystem that is supported...
Which of the following is the MOST likely reason the user is having this issue?
A user in a corporate office reports the inability to connect to any network drives. No other users have reported this issue. Which of the following is the MOST likely reason the user is having this issue?A . The user is not connected to the VPN.B . The file server...
Which of the following filesystems will the technician MOST likely use?
A technician needs to formal a USB drive to transfer 20GB of data from a Linux computer to a Windows computer. Which of the following filesystems will the technician MOST likely use? A. FAT32 B. ext4 C. NTFS D. exFATView AnswerAnswer: D Explanation: A. FAT32 - This is not a...
Which of the following BEST describes the technician's actions?
A technician is troubleshooting a customer's PC and receives a phone call. The technician does not take the call and sets the phone to silent. Which of the following BEST describes the technician's actions?A . Avoid distractionsB . Deal appropriately with customer's confidential material.C . Adhere to user privacy policyD...
Which of the following should a technician adjust to resolve the issue?
A Windows user recently replaced a computer The user can access the public internet on the computer; however, an internal site at https7/companyintranet.com:8888 is no longer loading. Which of the following should a technician adjust to resolve the issue?A . Default gateway settingsB . DHCP settingsC . IP address settingsD...
Which of the following would BEST accomplish this task?
A technician is setting up a backup method on a workstation that only requires two sets of tapes to restore. Which of the following would BEST accomplish this task? A. Differential backup B. Off-site backup C. Incremental backup D. Full backupView AnswerAnswer: A Explanation: A. Differential backup - Differential backups...
Which of the following is the MOST likely cause of the issue?
A user is unable to log in to the domain with a desktop PC, but a laptop PC is working properly on the same network. A technician logs in lo the desktop PC with a local account but is unable to browse to the secure intranet site to get troubleshooting...