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Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?
A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?A . Inquire about possible changes. B. File a damage report. C. Requisition...
A colleague has a laptop that has been working as expected for several years wall outlet.
A colleague has a laptop that has been working as expected for several years wall outlet. The MOST likely component that needs to be replaced is the: A. power adapter. B. battery. C. system fan. D. hard drive.View AnswerAnswer: B Explanation: Based on the information provided in the question, the...
To which of the following should a technician connect individual pairs of a Cat 6 cable in order to provide a connection to a switch?
To which of the following should a technician connect individual pairs of a Cat 6 cable in order to provide a connection to a switch?A . Access point B. Patch panel C. Hub D. Firewall E. Wall jackView AnswerAnswer: B Explanation: A patch panel is a mounted hardware unit containing...
Which of the following 802.11 standards supports both 5GHz and 2.4GHz channel frequencies?
Which of the following 802.11 standards supports both 5GHz and 2.4GHz channel frequencies?A . 802.11a B. 802.11ac C. 802.11b D. 802.11gView AnswerAnswer: B Explanation:
Which of the following tasks should a systems administrator complete to BEST meet this goal?
A user requested upgrades to a company-issued laptop to increase its performance while working with a large database stored on drive C. Which of the following tasks should a systems administrator complete to BEST meet this goal? (Select TWO).A . Configure RAID 1. B. Install a hybrid drive. C. Upgrade...
Which of the following describes why the phone cannot browse the Internet?
To control costs a company provides a limited number or users with company phones One of these users opens a support ticket because the phone no longer allows internet Drowsing over a cellular connection. The user acknowledges that the phone worked before the user's child streamed several movies using the...
Which of the following should the technician do to configure the laptop to show both screens?
A user wants a second monitor installed on a laptop. The VGA/DVI or HDMI cables have already been connected. Which of the following should the technician do to configure the laptop to show both screens?A . Power cycle the laptop. B. Plug in the monitor to the USB port. C....
actions would provide the BEST solution?
A technician is inspecting a projector that is displaying fuzzy images. Which of the following actions would provide the BEST solution?A . Adjusting the lens B. Changing the filter C. Replacing the video cable D. Reseating the lampView AnswerAnswer: A
Which of the following should be replaced lo resolve this Issue?
The help desk received a ticket regarding Issues with a laser printer. The printer has had repairs previously for scanning Issues. Currently, the printed text is not adhering properly to the paper. Which of the following should be replaced lo resolve this Issue?A . Fuser B. Waste container C. Roller...
Which of the following technologies is the site MOST likely using?
A field technician has been dispatched to a site with an internet outage. Upon arriving, the technician discovers that the POTS lines are not working as well. Which of the following technologies is the site MOST likely using?A . Fiber B. Cable C. DSL D. SatelliteView AnswerAnswer: C
