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Which of the following steps should the technician lake FIRST?
A technician is tasked with upgrading a laptop's RAM. Which of the following steps should the technician lake FIRST?A . Confirm that both the current and new memory are from the same brand. B. Run a diagnostic test on the current memory. C. Verify the memory requirements of the motherboard....
Which of the following should the technician do NEXT?
A department sends in a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The (user was just installed a few weeks ago. as indicated by the service history. Which of the following should the technician...
Which of the following components houses the MX record?
Which of the following components houses the MX record?A . DNS B. VLAN C. DHCP D. SMTPView AnswerAnswer: A Explanation: The MX record is housed in the DNS (Domain Name System) which is responsible for translating domain names into IP addresses and vice versa. The MX record specifies the mail...
Which of the following tools can assist with locating the BEST channel to use?
A technician set up a new access point and has noticed significant latency on the selected channel. Which of the following tools can assist with locating the BEST channel to use?A . Wi-Fi analyzer B. Netstat C. Net use D. Traceroute E. Network tapView AnswerAnswer: A Explanation: A Wi-Fi analyzer...
The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?
A technician recently discovered me root cause of an application error that several users have been experiencing. The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?A . Write a knowledge base...
Which of the following is MOST likely the cause of these issues?
A technician was called in to look at a user's PC. The user reported the PC was very sluggish. The HDD light on the PC was constantly on without blinking. The PC itself was slow receiving input and took a very long time to load the OS. The technician also...
The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?
A technician recently discovered me root cause of an application error that several users have been experiencing. The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?A . Write a knowledge base...
Which of the following BEST describes the issue?
A technician is troubleshooting a laptop that has a blank LCD panel. The technician shines a flashlight into the LCD and sees a faint image. Which of the following BEST describes the issue?A . Defective inverter B. Incomplete video driver C. Incorrect input source D. Burned-out bulbView AnswerAnswer: A Explanation:...
Which of the following printer consumables is MOST likely causing the issue?
A user submitted a support ticket that states all of the printouts from a laser printer appear to have double images imposed on them. A review of past printer support tickets shows that maintenance kit has not been installed in more than a year. Which of the following printer consumables...
Which of the following actions would avoid high latency?
A technician is implementing a SOHO wireless solution with three access points. Which of the following actions would avoid high latency?A . Enabling and configuring a 5GHz antenna B. Configuring separate IP ranges C. Enabling multiple SSIDs D. Configuring all devices with different channelsView AnswerAnswer: D Explanation: If a technician...
