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Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?
A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?A . Inquire about possible changes. B. File a damage report. C. Requisition...
Which of the following describes metered utilization of cloud resources?
Which of the following describes metered utilization of cloud resources?A . Resources provisioned instantly B. Payments made only for resources that are used C. Resources pooled to increase computing power D. Implementation of rapid elasticityView AnswerAnswer: B Explanation: Metered utilization of cloud resources refers to payments made only for resources...
Which of the following should the IT department implement?
A startup company is outgrowing its current office space and is requiring employees to work remotely. The company must comply with government-enforced requirements to safeguard all aspects of data, so the IT department plans to maintain complete control over users' operating systems. Which of the following should the IT department...
Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?
A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?A . Inquire about possible changes. B. File a damage report. C. Requisition...
Which of the following tasks should a systems administrator complete to BEST meet this goal?
A user requested upgrades to a company-issued laptop to increase its performance while working with a large database stored on drive C. Which of the following tasks should a systems administrator complete to BEST meet this goal? (Select TWO).A . Configure RAID 1. B. Install a hybrid drive. C. Upgrade...
The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?
A technician recently discovered me root cause of an application error that several users have been experiencing. The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?A . Write a knowledge base...
Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?
A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?A . Inquire about possible changes. B. File a damage report. C. Requisition...
Which of the following would be the MOST appropriate action for the technician to take to get the update?
A technician is on site troubleshooting a customer's laptop. The technician needs to download a software update but the company's proxy is blocking updates. Which of the following would be the MOST appropriate action for the technician to take to get the update?A . Connect to a hotspot B. Request...
Which of the following is MOST likely the cause?
A user reports issues with a smartphone after dropping it. The icons on the screen all look normal, but when the user touches the email icon, for example, nothing happens. Which of the following is MOST likely the cause?A . Digitizer issues B. Overheating C. Broken screen D. MalwareView AnswerAnswer:...
Which of the following components enables the input on a mobile device's touch screen?
Which of the following components enables the input on a mobile device's touch screen?A . OLED B. Digitizer C. Inverter D. CMOS sensorView AnswerAnswer: B Explanation: The digitizer is the component that enables input on a mobile device's touch screen. It is a transparent layer that sits over the screen...
