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Which of the following is MOST likely causing the problem?
A user brings in a smartphone for repair. The device is unable to send/receive calls or connect to WiFi. All applications on the device are working unless they require connectivity. Which of the following is MOST likely causing the problem?A . Airplane modeB . TetheringC . Disabled hotspotD . VPNView...
Which of the following terminates a coaxial cable?
Which of the following terminates a coaxial cable?A . DB9B . RJ45C . RG-59D . RS-232View AnswerAnswer: C
Which of the following would be the NEXT troubleshooting step to perform?
A user reports that printing on heavy cardstock paper results in the image smearing if touched. When printing on plain paper, the problem does not occur. Which of the following would be the NEXT troubleshooting step to perform?A . Increase the fuser temperature.B . Change the paper feed rate.C ....
Which of the following settings should the technician advise the user to change in the printer settings?
A user wants to print a large job on both the front and back sides of the paper. Which of the following settings should the technician advise the user to change in the printer settings?A . CollateB . OrientationC . DuplexD . TransparencyView AnswerAnswer: C
Which of the following should the technician do to resolve the issue?
Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system. She tried going back to her old desktop, which she now only uses for email, but received the same message. The technician checks the...
Which of the following symptoms would indicate if this is a RAM issue?
A technician is troubleshooting what appears to be a RAM issue on a PC. Which of the following symptoms would indicate if this is a RAM issue?A . POST code beepsB . Distended capacitorsC . Continuous rebootsD . Wrong BIOS timeView AnswerAnswer: C
Which of the following ports should be blocked?
A technician wants to block remote logins to a server. Which of the following ports should be blocked?A . 21B . 23C . 80D . 443View AnswerAnswer: B
Which of the following would be the BEST way for a technician to assist Joe?
Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually. Which of the following would be the BEST way for a technician to assist Joe?A ....
Which of the following cable types should be used to connect a cable modem to a SOHO router?
Which of the following cable types should be used to connect a cable modem to a SOHO router?A . ThunderboltB . CoaxialC . USBD . EthernetView AnswerAnswer: D
Which of the following is the MOST probable cause of the issue?
A user’s laptop is shutting down unexpectedly. The technician discovers the shutdowns only happen when the laptop is moved from one room to another. The technician reseated the hard drive, memory, battery, and LCD cable, but the laptop continues to shut down. Which of the following is the MOST probable...
