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A technician is dispatched to troubleshoot a slow performance issue on a PC. Upon arrival, the technician immediately opens Task Manager and sees that CPU and RAM performance are within normal ranges. The technician then checks and verifies the speed and duplex settings and performance on the network card. The technician then temporarily disables the antivirus to see if performance is affected, and it is not. After re-enabling the antivirus, which of the following is the NEXT best stop for the technician to take?
A technician is dispatched to troubleshoot a slow performance issue on a PC. Upon arrival, the technician immediately opens Task Manager and sees that CPU and RAM performance are within normal ranges. The technician then checks and verifies the speed and duplex settings and performance on the network card. The...
Which of the following would be the BEST way for a technician to assist Joe?
Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually. Which of the following would be the BEST way for a technician to assist Joe?A ....
Which of the following steps should the technician take NEXT to verify if the device is repairable before committing to a price?
A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it will cost. Which of the following steps should the technician take NEXT to verify if the device is repairable before committing to a price? (Choose two.)A...
Which of the following ports should be blocked?
A technician wants to block remote logins to a server. Which of the following ports should be blocked?A . 21B . 23C . 80D . 443View AnswerAnswer: A
The ability for new computers to be automatically connected to the network is provided by the:
The ability for new computers to be automatically connected to the network is provided by the:A . DHCP serverB . DNS serverC . proxy serverD . TACACS serverView AnswerAnswer: A
Which of the following is the NEXT step the technician should take?
A projector’s image begins to flicker during a presentation. The laptop display does not produce this issue. When a technician changes the resolution on the laptop, the issue persists. Which of the following is the NEXT step the technician should take?A . Check the connectivity of the VGA cable.B ....
Which of the following is MOST likely causing the problem?
A user brings in a smartphone for repair. The device is unable to send/receive calls or connect to WiFi. All applications on the device are working unless they require connectivity. Which of the following is MOST likely causing the problem?A . Airplane modeB . TetheringC . Disabled hotspotD . VPNView...
Which of the following is the BEST course of action to take to resolve the problem?
A systems administrator receives a notification from the RAID controller that the RAID 5 array is degraded. Upon logging into the server, the administrator sees that on local disk 0, physical disk 2 has failed. Which of the following is the BEST course of action to take to resolve the...
Which of the following features will save the battery life of a laptop significantly if they are disabled? (Choose two.)
Which of the following features will save the battery life of a laptop significantly if they are disabled? (Choose two.)A . TouchpadB . VolumeC . Screen orientationD . CellularE . BluetoothF . Fingerprint readerView AnswerAnswer: D,E
Which of the following would allow a technician to configure the laptop to show both screens once the cable is connected?
An end user wants to have a second monitor installed on a laptop. Which of the following would allow a technician to configure the laptop to show both screens once the cable is connected?A . Plug an external monitor into the USB port.B . Use the Fn and function key...
