- All Exams Instant Download
What should they do first to try and fix this issue?
During an online banking session, a user notices that pages are loading incorrectly or displaying outdated information. What should they do first to try and fix this issue?A . Delete the browser historyB . Clear the browser cacheC . Change their online banking passwordD . Switch to a different Internet...
What is the appropriate response for the help desk technician?
During a phone support call, a user aggressively insists on bypassing standard verification processes due to urgency. What is the appropriate response for the help desk technician?A . Comply with the request to avoid conflictB . Politely refuse and adhere to established verification proceduresC . Transfer the call to a...
What is the most effective way to achieve this?
An IT support technician is assisting a user who needs to map Google Drive as a network drive on their Windows 10 computer to facilitate easier file management and offline access. What is the most effective way to achieve this?A . Use the built-in Windows "Map Network Drive" feature in...
When mapping a shared drive on a Windows system using SMB, which of the following is the correct syntax for the path?
When mapping a shared drive on a Windows system using SMB, which of the following is the correct syntax for the path? A. ServerNamePath B. smb://ServerName/Path C. ServerName://Path D. http://ServerName/PathView AnswerAnswer: A Explanation: Correct Answer. A. ServerNamePath The correct syntax for mapping a shared drive using SMB in Windows is...
What should be done to correct this issue?
During a meeting, a user tries to project their laptop’s screen onto a conference room display but only the desktop background is visible on the external screen; no icons or applications are shown. What should be done to correct this issue? A. Set the external display to duplicate the laptop...
Which of the following is the best step to achieve this using OneDrive?
A user needs to backup important documents from their Windows laptop to ensure they are protected in case of a system failure. Which of the following is the best step to achieve this using OneDrive? A. Manually copy and paste the documents into the OneDrive folder on their laptop B....
How can they restore these files using OneDrive?
A user has accidentally deleted a folder containing critical business presentations from their computer. How can they restore these files using OneDrive?A . Retrieve the files from the Windows Recycle BinB . Restore the files from the OneDrive Recycle BinC . Perform a system restore on their computerD . Reinstall...
When configuring a new employee’s access in AWS IAM, what is a best practice for ensuring they only have the necessary permissions to fulfill their job responsibilities?
When configuring a new employee’s access in AWS IAM, what is a best practice for ensuring they only have the necessary permissions to fulfill their job responsibilities?A . Grant full administrative privileges to ensure no access barriersB . Use managed policies to assign permissionsC . Assign permissions directly to individual...
What should the IT support technician advise the user to do on their Windows 10 device?
A user in a corporate environment is required to confirm their device’s IPv6 address for network configuration purposes. What should the IT support technician advise the user to do on their Windows 10 device?A . Navigate to Settings > Network & Internet > Status > PropertiesB . Open Command Prompt...
What should a technician suggest first to troubleshoot the issue?
A user reports that their computer is running slowly following a recent Windows update. What should a technician suggest first to troubleshoot the issue?A . Roll back the latest Windows updateB . Check for and install any pending updatesC . Perform a full system formatD . Replace the user's computer...
