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One of the primary deliverables from performing a SIPOC is to begin to understand which inputs have the greatest affect on the ____________ most valued outputs.
One of the primary deliverables from performing a SIPOC is to begin to understand which inputs have the greatest affect on the ____________ most valued outputs.A . Business’sB . Employee’sC . Management’sD . Customer’sView AnswerAnswer: D
In order to properly draft a Process Map at the start of a project we are told to __________________ from beginning to the end.
In order to properly draft a Process Map at the start of a project we are told to __________________ from beginning to the end.A . Interview the line operatorsB . Walk the processC . Chat with supervisorsD . Check the repair stationsView AnswerAnswer: B
Six Sigma refers to a process whose output has 100% of its data points within 8 Standard Deviations from the Mean.
Six Sigma refers to a process whose output has 100% of its data points within 8 Standard Deviations from the Mean.A . TrueB . FalseView AnswerAnswer: A
The purpose of ________________ is to analyze data and present it in a way we can make informed decisions as to what is happening in our process.
The purpose of ________________ is to analyze data and present it in a way we can make informed decisions as to what is happening in our process.A . Data SamplingB . Basic StatisticsC . Calculating Standard DeviationD . Measurement System AnalysisView AnswerAnswer: B
To minimize waste through the application of Lean Principles we do which of the following?
To minimize waste through the application of Lean Principles we do which of the following?A . Organize tools and raw materialsB . Keep the work area clean and organizedC . Maintain a proper volume of inventory at handD . All of these answers are correctView AnswerAnswer: D
Benefits and working conditions would be primarily the concern of which of the following?
Benefits and working conditions would be primarily the concern of which of the following?A . Voice of the CustomerB . Voice of the EmployeeC . Voice of the BusinessD . Voice of the ProcessView AnswerAnswer: B
Which is least likely to be influenced by the instrument?
The temperature of a liquid is being measured by a line operator. Which is least likely to be influenced by the instrument?A . Recording the measurementB . Actual temperature of the liquidC . Calibration of the instrumentD . Reading of the instrumentView AnswerAnswer: A
The following Business Case is constructed properly. “During 2009 the commercial loan division experienced a 2.7% default rate versus a target of less than .5%. This costs the bank in excess of $250,000 quarterly.”
The following Business Case is constructed properly. “During 2009 the commercial loan division experienced a 2.7% default rate versus a target of less than .5%. This costs the bank in excess of $250,000 quarterly.”A . TrueB . FalseView AnswerAnswer: A
Cycle Time, Defects, Scrap Cost and Safety are examples of business metrics or commonly referred to as which of the following?
Cycle Time, Defects, Scrap Cost and Safety are examples of business metrics or commonly referred to as which of the following?A . Defects per UnitB . Key Performance IndicatorsC . Impediments to FlowD . Hidden CostsView AnswerAnswer: B
A Belt has determined that the insurance claim form needn’t be reviewed by accounting thereby improving the number of claims a processer can handle. According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered _______________.
A Belt has determined that the insurance claim form needn’t be reviewed by accounting thereby improving the number of claims a processer can handle. According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered _______________.A . Downsizing savingsB . Median savingsC . Soft savingsD . Hard savingsView...
