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When a Belt wishes to clarify the activities of various departments in a Process Map she is creating she adds a feature to the map called ______________.
When a Belt wishes to clarify the activities of various departments in a Process Map she is creating she adds a feature to the map called ______________.A . Department DividersB . Passing LanesC . Swim LanesD . Responsibility PathsView AnswerAnswer: C
To construct a Fishbone Diagram and capture all the issues of interest it is best if your team uses the ________________ approach.
To construct a Fishbone Diagram and capture all the issues of interest it is best if your team uses the ________________ approach.A . GraphicalB . Data collectionC . ShewhartD . BrainstormingView AnswerAnswer: D
Stability, Bias and Linearity define the ___________ of a Measurement System.
Stability, Bias and Linearity define the ___________ of a Measurement System.A . SensitivityB . RepeatabilityC . AccuracyD . PrecisionView AnswerAnswer: C
The essence of Lean is to concentrate effort on ____________________ while improving process flow to achieve speed and agility at lower cost.
The essence of Lean is to concentrate effort on ____________________ while improving process flow to achieve speed and agility at lower cost.A . Defect removalB . Removing wasteC . Overtime reductionD . Rework reductionView AnswerAnswer: B
Which of the following would likely be a CTQ (Critical-to-Quality) for the purchase of a service?
Which of the following would likely be a CTQ (Critical-to-Quality) for the purchase of a service?A . Documentation is clearB . Was timely in deliveryC . Required no redoD . All of these answers are correctView AnswerAnswer: D
The “Method” category of Root Causes on a Fishbone Diagram is primarily used to generate ideas as to the possible causes for defects by the ____________.
The “Method” category of Root Causes on a Fishbone Diagram is primarily used to generate ideas as to the possible causes for defects by the ____________.A . Inventory managementB . Effects of the environmentC . Way work is doneD . Parts or forms usedView AnswerAnswer: C
To reduce the people or operator introduced defects into a process it is best if a Belt can design and implement a means of ________________ into the process.
To reduce the people or operator introduced defects into a process it is best if a Belt can design and implement a means of ________________ into the process.A . Measurement automationB . Operator alertnessC . Full AutomationD . Constant supervisionView AnswerAnswer: C
At the beginning of a project we must keep in mind there are basically three views of a process: What you THINK it is, what it ACTUALLY is and What is DOCUMENTED.
At the beginning of a project we must keep in mind there are basically three views of a process: What you THINK it is, what it ACTUALLY is and What is DOCUMENTED.A . TrueB . FalseView AnswerAnswer: B
One of the primary benefits of your team working together to create an X-Y Diagram is that the data collected from this exercise is accurate and certain.
One of the primary benefits of your team working together to create an X-Y Diagram is that the data collected from this exercise is accurate and certain.A . TrueB . FalseView AnswerAnswer: B
The Control Plan is the road map to sustaining the improvements made through the Lean Six Sigma project and should therefore involve keeping the __________ up to date as a means of supporting the Response Plan.
The Control Plan is the road map to sustaining the improvements made through the Lean Six Sigma project and should therefore involve keeping the __________ up to date as a means of supporting the Response Plan.A . X-Y DiagramB . Shewhart ChartC . FMEAD . Customer Service PlanView AnswerAnswer: C
