CSA exam V2

What module in the Service Catalog application does an Administrator access to begin creating a new item?A . Maintain CategoriesB . Maintain ItemsC . Content ItemsD . ItemsView AnswerAnswer: B

Which type of tables may be extended by other tables, but do not extend another table?A . Base TablesB . Core TablesC . Extended TablesD . Custom TablesView AnswerAnswer: A

Record numbers have to be manually incrementedA . TrueB . FalseView AnswerAnswer: B

Table Access Control rules are processed in the following order:A . any table name (wildcard), parent table name, table nameB . table name, parent table name, any table name (wildcard)C . parent table name, table name, any table name (wildcard)D . any table name (wildcard), table name, parent table nameView...

The baseline Service Catalog homepage contains links to which of the following components?A . Record Producers, Order Guides, and Catalog ItemsB . Order Guides, Item Variables, and WorkflowsC . Order Guides, Catalog Items, and WorkflowsD . Record Producers, Order Guides, and Item VariablesView AnswerAnswer: A

What is the master table that contains a record for each table in the database?A . [sys_master_db]B . [sys_db_object]C . [sys_master_object]D . [sys_object_db]View AnswerAnswer: B

Which type of interface enables you to display multiple performance analytics, reporting and other widgets on a single screen?A . FormB . ListC . DashboardD . TimelineView AnswerAnswer: C

What is a Record Producer?A . A Record Producer is a type of Catalog Item that is used for Requests, not ServicesB . A Record Producer creates user recordsC . A Record Producer is a type of Catalog Item that provides easy ordering by bundling requestsD . A Record Producer...

Which one of these applications is available to all users?A . ChangeB . IncidentC . FacilitiesD . Self-ServiceView AnswerAnswer: D

Which tool is used to have conversations with logged-in users in real-time?A . Connect ChatB . Now MessengerC . User PresenceD . CommentsView AnswerAnswer: A