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What are the two pathways to view feedback left on a published article?
What are the two pathways to view feedback left on a published article?A . Knowledge > articles > My FlaggedB . Knowledge base > my knowledge > flagged articlesC . Knowledge > My articles > FlaggedD . Knowledge > articles > publishedView AnswerAnswer: A, D
Which three Variable Types can be added to a Service Catalog Item?
Which three Variable Types can be added to a Service Catalog Item?A . True/False, Multiple Choice, and OrderedB . True/False, Checkbox, and Number ListC . Number List, Single Line Text, and ReferenceD . Multiple Choice, Select Box, and CheckboxView AnswerAnswer: D
Which group of permissions is used to control Application and Module access?
Which group of permissions is used to control Application and Module access?A . Access Control RulesB . UI PoliciesC . RolesD . Assignment RulesView AnswerAnswer: C
Knowledge articles within a knowledge base are grouped by category.
Knowledge articles within a knowledge base are grouped by category.A . TrueB . FalseView AnswerAnswer: A
Which would NOT appear in the History section of the Application Navigator?
Which would NOT appear in the History section of the Application Navigator?A . RecordsB . UI PagesC . ListsD . FormsView AnswerAnswer: B
What defines conditions that are evaluated against users to determine which users can create, read, write, and retire knowledge articles.
What defines conditions that are evaluated against users to determine which users can create, read, write, and retire knowledge articles.A . User conditionsB . User infoC . User CriteriaD . User permissionsView AnswerAnswer: C
Which one of the following statements describes the purpose of a Service Catalog workflow?
Which one of the following statements describes the purpose of a Service Catalog workflow?A . A Service Catalog workflow generates three basic components: item variable types, tasks, and approvalsB . Although a Service Catalog workflow cannot send notifications, the workflow drives complex fulfillment processesC . A Service Catalog workflow is...
What are the 5 provided Roles by ServiceNow?
What are the 5 provided Roles by ServiceNow?A . System Administrator: The admin role provides access to all platform features, applications, functions and data.B . Specialized Administrator: Specialized administrator roles manage specific functions or applications, such as Assignment Rules, Knowledge base, reports, or web servicesC . Fulfiller: Users with the...
Knowledge Base Search results can be sorted by which of the following? (Choose three.)
Knowledge Base Search results can be sorted by which of the following? (Choose three.)A . Most recent updateB . PopularityC . RelevancyD . Manager assignmentE . Number of viewsView AnswerAnswer: A, C , E
What are the three components of a filter condition?
What are the three components of a filter condition?A . TableB . ValueC . FieldD . OperatorView AnswerAnswer: B, C, D
