CSA exam V1

Which of the following is true of Service Catalog Items in relation to the Service Catalog?A . They run behind the scenes. B. They are the building blocks. C. They are optional. D. They provide options.View AnswerAnswer: B

Buttons, form links, and context menu items are all examples of what type of functionality?A . Business Rule B. UI Action C. Client Script D. UI PolicyView AnswerAnswer: B

What are the 5 provided Roles by ServiceNow?A . System Administrator: The admin role provides access to all platform features, applications, functions and data. B. Specialized Administrator: Specialized administrator roles manage specific functions or applications, such as Assignment Rules, Knowledge base, reports, or web services C. Fulfiller: Users with the...

Configuration will not affect what others see on their forms.A . True B. FalseView AnswerAnswer: B

Which of the following allows a user to edit field values in a list without opening the form?A . Data Editor B. Edit Menu C. List Editor D. Form DesignerView AnswerAnswer: C

Table Access Control rules are processed in the following order:A . any table name (wildcard), parent table name, table name B. table name, parent table name, any table name (wildcard) C. parent table name, table name, any table name (wildcard) D. any table name (wildcard), table name, parent table nameView...

What is a schema map?A . A schema map enables administrators to define records from specific tables as trouble sources for Configuration Items B. A schema map graphically organizes the visual task boards for the CMDB C. A schema map graphically displays the Configuration Items that support a business service...

What is (are) best practice(s) regarding users/groups/roles? Choose 2 answersA . You should never assign roles to groups. B. You should assign roles to users. C. You should assign roles to groups D. You should add users to groupsView AnswerAnswer: C,D

Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?A . The CMDB contains data about tangible and intangible business assets B. The CMDB contains the Business Rules that direct the intangible, configurable assets used by a company C. The CMDB archives all Service Management...

CORRECT TEXT FILL IN THE BLANK _______________ is a computer program running as a service; a physical computer dedicated to running one or more services, or a system running a database.View AnswerAnswer: Server