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As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?
As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?A . A metric is a report gauge used on homepages to display real-time data B. A metric is a time measurement used to report the effectiveness of workflows and SLAs C. A metric...
Which one of the following statements is true about Column Context Menus?
Which one of the following statements is true about Column Context Menus?A . It displays actions such as creating quick reports, configuring the list, and exporting data B. It displays actions related to filtering options, assigning tags, and search C. It displays actions related to viewing and filtering the entire...
In what order should filter elements be specified?
In what order should filter elements be specified?A . Field, Operator, then Value B. Field, Operator, then Condition C. Operator, Condition, then Value D. Value, Operator, then FieldView AnswerAnswer: A
What information does the System Dictionary contain?
What information does the System Dictionary contain?A . The human-readable labels and language settings B. The definition for each table and column C. The information on how tables relate to each other D. The language dictionary used for spell checkingView AnswerAnswer: B
Where would you go in ServiceNow to order services and products offered by various departments?
Where would you go in ServiceNow to order services and products offered by various departments?A . Service Catalog B. Self Service C. Service Department D. Customer ServiceView AnswerAnswer: A
Which of the following statements is true when a new table is created by extending another table?
Which of the following statements is true when a new table is created by extending another table?A . The new table archives the parent table and assumed its roles in the database B. The new table inherits all of the Business Rules, Client Scripts, and UI Policies of the parent...
A knowledge article must be which of the following states to display to a user?
A knowledge article must be which of the following states to display to a user?A . Published B. Drafted C. Retired D. ReviewedView AnswerAnswer: A
What are the four knowledge workflows available in the ServiceNow base instance?
What are the four knowledge workflows available in the ServiceNow base instance?A . Approval publish: Request approval from a manager of the knowledge base before moving the article it the publish state B. Instant Publish: Immediately publishes a draft article without requiring an approval C. Instant Retire: Immediately retires a...
What module in the Service Catalog application does an Administrator access to begin creating a new item?
What module in the Service Catalog application does an Administrator access to begin creating a new item?A . Maintain Categories B. Maintain Items C. Content Items D. ItemsView AnswerAnswer: B
UI Action can prompt that an Incident has been successfully submitted.
UI Action can prompt that an Incident has been successfully submitted.A . True B. FalseView AnswerAnswer: A
