CSA exam

What are examples of Core tables in the ServiceNow platform?A . Configuration, Connect, ChatB . Team, Party, AwardsC . User, Task, IncidentD . Work, Caller, TimecardView AnswerAnswer: A Explanation: Reference: https://www.basicoservicenowlearning.in/2019/12/create-table-in-servicenow.html

An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5 team members. These team members are working on many tasks, but the manager cannot see any tasks on the Service Desk > My Groups Work list. What could explain this? A . The Service...

Which of the following are not included in an Update Set, by default? (Choose four.)A . HomepagesB . DataC . Published WorkflowsD . Business RulesE . SchedulesF . Database changesG . Related ListsH . Report Definitions . Scheduled Jobs . Client Scripts . ViewsView AnswerAnswer: A,B,E,F Explanation: Reference: https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/workflow-administration/concept/c_WorkflowMovementWithUpdateSets.html

Where can Admins check which release is running on an ServiceNow instance?A . Memory Stats moduleB . Stats moduleC . System.upgraded tableD . Transactions logView AnswerAnswer: B

What resource can you use to view details of the tables and configuration items (CIs) associated with a particular use case?A . Scenario DashboardB . CI Use Case ModelerC . CMDB Use Case ModelerD . Common Service Data Model (CSDM) product viewView AnswerAnswer: D Explanation: Reference: https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/csdm-implementation/reference/cmdb-use-case.html

What is the difference between a UI Policy and Data Policy?A . Data Policies run when data is entered through the form, by an Import Set, or by web services, while UI Policies are set only by web servicesB . Data Policies can be converted into UI Policies, but UI...

Which statement correctly describes the differences between a Client Script and a Business Rule?A . A Client Script executes before a record is loaded and a Business Rule executes after a record is loadedB . A Client Script executes on the server and a Business Rule executes on the clientC...

Which one of the following is an accurate list of changes that are captured in an Update Set?A . Changes made to tables, forms, schedules, and client scriptsB . Changes made to tables, forms, views, and fieldsC . Changes made to: tables, forms. Business Rules, and data recordsD . Changes...

A group is stored in which table?A . Group[user group]B . Group[sys_user]C . Group[sys_user_group]D . Group[sys_user_group_profile]View AnswerAnswer: C

Which of the following protects applications by identifying and restricting access to available files and data?A . Application ConfigurationB . Verbose LogC . Access Control RulesD . Application ScopeView AnswerAnswer: D