CSA exam

UI Action can prompt that an Incident has been successfully submitted.A . TrueB . FalseView AnswerAnswer: A

Which of the following statement describes the purpose of an Order Guide?A . Order Guides restrict the number of items in an order to only one item per requestB . Order Guide provide a list of guidelines for Administrators on how to set up item variablesC . Order Guide provide...

Table Access Control rules are processed in the following order:A . any table name (wildcard), parent table name, table nameB . table name, parent table name, any table name (wildcard)C . parent table name, table name, any table name (wildcard)D . any table name (wildcard), table name, parent table nameView...

What is a schema map?A . A schema map enables administrators to define records from specific tables as trouble sources for Configuration ItemsB . A schema map graphically organizes the visual task boards for the CMDBC . A schema map graphically displays the Configuration Items that support a business serviceD...

ServiceNow is a single-instance, multiple tenant architecture?A . TrueB . FalseView AnswerAnswer: B

Which tool is used to have conversations with logged-in users in real-time?A . Connect ChatB . Now MessengerC . User PresenceD . CommentsView AnswerAnswer: A

The display sequence is controlled in a Service Catalog Item using which of the following?A . The Default Value field in the Catalog Item formB . The Sequence field in the Catalog Item formC . The Order field in the Variable formD . The Choice field in the Variable formView...

What ServiceNow feature allows you to include data from a secondary related table on a report?A . SQLB . Dot WalkingC . Outer JoinD . JoinsView AnswerAnswer: B Explanation: Reference: https://docs.servicenow.com/bundle/rome-now-intelligence/page/use/reporting/concept/c_HowToAccessRelatedTables.html

Buttons, form links, and context menu items are all examples of what type of functionality?A . Business RuleB . UI ActionC . Client ScriptD . UI PolicyView AnswerAnswer: B

When a user reports that they are not able to see modules on the application navigator, what can you do, to see what modules are visible to them?A . Look up their password, so you can login with their accountB . Initiate a Connect Chat sessionC . Install the Bomgar...