- All Exams Instant Download
The Problem table is extended from what table?
The Problem table is extended from what table?A . Task B. Major Incident C. Outage D. Problem Task E. IncidentView AnswerAnswer: A
Which type of catalog item may be found in a Service Catalog?
Which type of catalog item may be found in a Service Catalog?A . Requested Items B. Order guides C. Categories D. Execution PlansView AnswerAnswer: B
What would you use to create a New Hire Employee request which would allow you to order your workstation and company mobile?
What would you use to create a New Hire Employee request which would allow you to order your workstation and company mobile?A . Knowledge item B. Record Producer C. Catalog Item D. Order Guide E. Content ItemView AnswerAnswer: D
On a Change Approval Definition record, what does the ‘wait for’ condition define?
On a Change Approval Definition record, what does the ‘wait for’ condition define?A . Whether the change approval is sent to an individual user or a group B. The state the change must be in before the approval notifications can be sent C. The number or percentage of users from the approval...
What module do you use to change the setting for the time between incident Resolution and Closure?
What module do you use to change the setting for the time between incident Resolution and Closure?A . ITSM Properties B. System Settings C. Incident Settings D. Incident Properties E. Resolution PropertiesView AnswerAnswer: D
What optional Incident table is extended from the Task table?
What optional Incident table is extended from the Task table?A . Child Incident [incident_child] B. Major Incident [major_incident] C. Incident Task [incident task] D. Parent Incident [incident_parent]View AnswerAnswer: C
Which of the following are defined for a given change model? (Choose three.)
Which of the following are defined for a given change model? (Choose three.)A . Phase transitions B. State model C. State transition conditions D. Phase model E. State transitionsView AnswerAnswer: BCE
Users with what roles can make these edits?
In the ServiceNow native platform, the service catalog can be accessed via the Self-Service > Service Catalog module. Your customer wants to make modifications to this home page, to add, remove and re-arrange the categories. Users with what roles can make these edits? (Choose two.)A . catalog_admin B. sc_catalog_admin C. catalog_editor D. sn_catalog_homepage_write...
What can you suggest to alleviate this concern?
In request fulfillment, approvals can be required before a request can be fulfilled. Your customer is worried about requests getting stuck in the process flow, if the approver is on extended absence from the office. What can you suggest to alleviate this concern? (Choose two.)A . The approver can use...
When a user clicks on the Communicate fix UI action on the Problem form, what happens?
When a user clicks on the Communicate fix UI action on the Problem form, what happens?A . Fix is written to the Comments field on any Incident associated with the problem, which is On Hold, Awaiting Problem B. Fix is written to the Work notes field on any Incident associated with...
