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An HR Admin without the System Admin role can do what? (Choose three.)
An HR Admin without the System Admin role can do what? (Choose three.)A . Grant roles to users or groupsB . Modify the HR Administration > PropertiesC . Reset user passwordsD . Create HR CriteriaE . Configure business rulesF . Add users to groupsView AnswerAnswer: ACF
In this situation, who is able to generate an HR document for the Case?
If the HR Service does not have any Case options specified, HR Documents must be manually generated for the HR Case. In this situation, who is able to generate an HR document for the Case?A . Any HR professionalB . Only an HR AdminC . Only an HR ManagerD ....
In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?
In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?A . Matching RulesB . Client RulesC . ACLsD . Escalation RulesView AnswerAnswer: A Explanation: Reference: https://docs.servicenow.com/bundle/newyork-customer-service-management/page/product/customer-service-management/task/t_CreateAnAssignmentRule.html
What kind of records do HR Requests create?
What kind of records do HR Requests create?A . HR IncidentsB . HR FilesC . HR ProblemsD . HR CasesView AnswerAnswer: D Explanation: Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/configure-hr-record-producer.html
When does the HR Template populate information on the HR Case form?
When does the HR Template populate information on the HR Case form?A . When the Opened for person is selectedB . When the Assignment group is selected.C . When the HR Case Type is selected.D . When the HR service is selected on the HR Case Creation form.View AnswerAnswer: B...
If an HR Services needs to be accessible to employees on the Employee Service Center, what field must be completed on the HR Service?
If an HR Services needs to be accessible to employees on the Employee Service Center, what field must be completed on the HR Service?A . ChecklistB . Fulfiller InstructionsC . Lifecycle Event typeD . Record ProducerView AnswerAnswer: D Explanation: Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/configure-hr-service.html
In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)
In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)A . Document TemplateB . Upload FileC . HR Service TemplateD . User CriteriaE . HR TemplateF . HR ProfilesG . HR CriteriaView AnswerAnswer: BDFG Explanation: Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/t_CreateBulkCases.html
What type of information does the HR Profile contain?
What type of information does the HR Profile contain?A . Personal employee dataB . Group membership and role informationC . User login and department informationD . A user’s passwordView AnswerAnswer: A Explanation: Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_HRProfileRecords.html
In the base ServiceNow instance, how are User Criteria used?
In the base ServiceNow instance, how are User Criteria used?A . To control which users can access the HR Case applicationB . To control what a user sees in the information and suggested reading widgetsC . To control read and write access to Knowledge bases and articlesD . To control...
HR Profiles may be created for multiple employees using conditions and criteria in which module?
HR Profiles may be created for multiple employees using conditions and criteria in which module?A . Create Human Resources ProfileB . Create new CaseC . Generate HR ProfilesD . Bulk CasesView AnswerAnswer: C Explanation: Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/t_GenHRProfile.html
