What is the impact of a customer opting out of the ServiceNow Content Service for specific models?

What is the impact of a customer opting out of the ServiceNow Content Service for specific models?A . Unrecognized data doesn't get sent to the ServiceNow Content Service and the customer doesn't receive Content Library updates B. Unrecognized data doesn't get sent to the ServiceNow Content Service C. Unrecognized data...

January 28, 2023 No Comments READ MORE +

Which key attribute in the model record does hardware model normalization use to normalize inconsistent manufactures and product names?

Which key attribute in the model record does hardware model normalization use to normalize inconsistent manufactures and product names?A . Asset tag B. Display name C. Model category D. Model number E. Asset tracking unitView AnswerAnswer: C

January 27, 2023 No Comments READ MORE +

When activating Hardware Asset Management (HAM) in an instance already running Field Service Management (FSM), how do you configure asset tasks for existing incident, change, and work order flows?

When activating Hardware Asset Management (HAM) in an instance already running Field Service Management (FSM), how do you configure asset tasks for existing incident, change, and work order flows?A . No configuration is required: asset tasks automatically activate behind the scenes B. Activate HAM, then run scheduled job "Asset -...

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How often are the tabs in the Hardware Asset dashboard updated?

How often are the tabs in the Hardware Asset dashboard updated?A . Daily based on scheduled job B. Hourly C. In real time D. Every 15 minutesView AnswerAnswer: A

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During normalization, what is the most common cause for hardware models to generate a status of Match Not Found?

During normalization, what is the most common cause for hardware models to generate a status of Match Not Found?A . Missing transform map B. Plugin issues C. Invalid transform map D. Missing dataView AnswerAnswer: A

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What feature does the Hardware Asset Management (HAM) application use to fully normalize hardware models?

What feature does the Hardware Asset Management (HAM) application use to fully normalize hardware models?A . Transform mappings B. Mapping assist C. Normalization transformation D. Normalization mappings E. Transform normalizationView AnswerAnswer: C

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Which of the following are valid substates of the Retired state? (Choose four.)

Which of the following are valid substates of the Retired state? (Choose four.)A . Disposed B. Donated C. Vendor Credit D. Destroyed E. Pending Disposal F. SoldView AnswerAnswer: A,D,E,F

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What original costs are involved in purchasing an asset and putting it into use? (Choose three.)

What original costs are involved in purchasing an asset and putting it into use? (Choose three.)A . Lease B. Delivery C. Spare parts D. Maintenance E. StorageView AnswerAnswer: A,C,D

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With regard to Contract Management notifications, what is the most important contract dale to be aware of?

With regard to Contract Management notifications, what is the most important contract dale to be aware of?A . Extend date B. Renew date C. Expire date D. Start dateView AnswerAnswer: D

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You may adjust a contract when it is in which of the following states? (Choose two.)

You may adjust a contract when it is in which of the following states? (Choose two.)A . Active B. Extended C. Canceled D. Expired E. RenewedView AnswerAnswer: C,D

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