ServiceNow CSA exam ServiceNow Certified System Administrator Online Training

ServiceNow CSA exam Online Training

Question #71

What are the 6 methods available for user authentication?

A . Local Database: The user name and password in their user record in the instance database.
B . Multifactor: The user name and password in the database and passcode sent to the user’s mobile device that has Google Authenticator installed
C . LDAP: The user name and password are accessed via LDAP in the corporate directory, which has a matching user account in the database.
D . SAML 2.0: The user name and password configured in a SAML identity provider account, which has a matching user account in the database.
E . OAuth 2.0: The user name and password of OAuth identity provider, which has a matching user account in the database.
F . Digest Token: An encrypted digest of the user name and password in the user record.

Question #72

A role is recorded in which table?

Question #73

What are the 5 provided Roles by ServiceNow?

A . System Administrator: The admin role provides access to all platform features, applications, functions and data.
B . Specialized Administrator: Specialized administrator roles manage specific functions or
applications, such as Assignment Rules, Knowledge base, reports, or web services
C . Fulfiller: Users with the ITIL role may fulfill ITIL activities associated with the ITIL workflow, including Incident and Change management.
D . Approver: Users with the Approver user role can perform all requester actions and may view or modify approval records directed to the approver
E . Requester: Also known as Employee Self Service (ESS) users, these users have no roles but can submit and manage their own requests, access public pages, etc.

Question #74

What are the two aspects to LDAP Integration?