ServiceNow CSA exam ServiceNow Certified System Administrator Online Training
ServiceNow CSA exam Online Training
The questions for CSA exam were last updated at Nov 23,2024.
- Exam Code: CSA exam
- Exam Name: ServiceNow Certified System Administrator
- Certification Provider: ServiceNow
- Latest update: Nov 23,2024
What is a Dictionary Override?
- A . A Dictionary Override is an incoming customer update in an Update Set which applies to the same objects as a newer local customer update
- B . A Dictionary Override is the addition, modification, or removal of anything that could have an effect on IT services
- C . A Dictionary Override is a task within a workflow that requests an action before the workflow can continue
- D . A Dictionary Override sets field properties in extended tables
Which group of permissions is used to control Application and Module access?
- A . Access Control Rules
- B . UI Policies
- C . Roles
- D . Assignment Rules
What is a Record Producer?
- A . A Record Producer is a type of Catalog Item that is used for Requests, not Services
- B . A Record Producer creates user records
- C . A Record Producer is a type of Catalog Item that provides easy ordering by bundling requests
- D . A Record Producer is a type of a Catalog Item that allows users to create task-based records from the Service Catalog
Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?
- A . They direct the user to a record producer
- B . They direct the user to a catalog property
- C . They direct the user to a catalog UI policy
- D . They direct the user to a catalog client script
What is the Import Set Table?
- A . A table where data will be placed, post-transformation
- B . A table that determines relationships
- C . A staging area for imported records
- D . A repository for Update Set information
What is a characteristic of importing data into ServiceNow?
- A . An existing Transform Map can be used one time on the same import set
- B . Coalesce fields are used only after running Transform
- C . Any user can manage and set up import sets
- D . An existing Transform Map can be used multiple times on the same import set
What module in the Service Catalog application does an Administrator access to begin creating a new item?
- A . Maintain Categories
- B . Maintain Items
- C . Content Items
- D . Items
Which of the following allows a user to edit field values in a list without opening the form?
- A . Data Editor
- B . Edit Menu
- C . List Editor
- D . Form Designer
Which three Variable Types can be added to a Service Catalog Item?
- A . True/False, Multiple Choice, and Ordered
- B . True/False, Checkbox, and Number List
- C . Number List, Single Line Text, and Reference
- D . Multiple Choice, Select Box, and Checkbox
How are Workflows moved between instances?
- A . Workflows are moved using Update Sets
- B . Workflows are moved using Transform Maps
- C . Workflows are moved using Application Sets
- D . Workflows cannot be moved between instances